What would you do?

[Lump]

I bought a pair of golf shoes from a well known golf supplier in June last year.
I've had good use of them but they have now split and are leaking like mad. This is my second pair from said supplier. All my family say take them back and get them exchanged but I feel guilty going back for another pair after they swapped them last time without even a quibble.

Should I just take them back and is this feeling of guilt unfounded? Or simply chuck them in the bin and move on..

 

[Evesdad]

As long as the shoes have some sort of guarantee, which most do, take them back. As long as they haven't been abused and you can prove the purchase I can't see a problem.

 

[macca64]

should have 12 months guarantee,defo tke them back

 

[beggsy]

Take them back pal what can they say

 

[Lump]

I forgot to add, these aint cheap shoes either circa £150 when I bought them... which is where I think the guilt is coming from...

 

[Kellfire]

All the more reason you should expect them to last!

The company you bought through won't be liable, the manufacturer will. So take them back.

 

[Evesdad]

Defo take them back then unless you have £150 burning a hole in your pocket!! I had to take my contours back after a month as they leaked every round I played in them bar one!!

 

[louise_a]

9 months old, take them back.

 

[swanny32]

Too right, if I paid £150 for a pair of golf shoes, regardless of if they had been used a fair amount, i'd still expect them to last longer than 9 months, take them back and get something different this time, they obviously aren't as good as you think they are if you're going to be on your 3rd pair in under 2 years.*

 

[wull]

the guilt should be on their part for selling you a pair of golf shoes for £150 that can't last a full year.

 

[ArnoldArmChewer]

I bought a pair of golf shoes from a well known golf supplier in June last year.
I've had good use of them but they have now split and are leaking like mad. This is my second pair from said supplier. All my family say take them back and get them exchanged but I feel guilty going back for another pair after they swapped them last time without even a quibble.

Should I just take them back and is this feeling of guilt unfounded? Or simply chuck them in the bin and move on..

If they are still under gaurentee return them, if they have failed during normal useage then why do you feel guilty, you have paid good money for them you should therefore expect them to be fit for purpose.

 

[Bigfoot]

They won't want a dissatisfied customer. Word of mouth is important. If they change them again, you are happier and the bad press goes to the manufacturer, not the shop.

Take them back.

 

[HawkeyeMS]

Take them back and don't feel guilty, the supplier will send them back to the manufacturer anyway so they won't lose out

 

[Captainron]

Dude. You are a Yorkshireman. The shoes have let you down. Get em swaapped! Money is money. You could always ask for those Mizuno shoes you love so much!!

 

[Oddsocks]

If they split they split, they will only back them to the manufacture or distributor for an exchange or credit.

 

[HomerJSimpson]

Surely its a no brainer. Are you prepared to bin £150 worth of shoes because of a bit of embarrassment going back a second time. The shop will send them back and won't be out of pocket as the manufacturer will see them right and you get a pair of shoes fit for the job. Out of interest what shoes are they (Icon?)

 

[pbrown7582]

Defo take them back manufacturer will credit the shop so it's them who lose outlet not the retail outlet no need for guilty conscience.

 

[Lump]

Out of interest what shoes are they (Icon?)

Adidas Adipures.

Going to head over tomorrow after work and see what they say.
Cheers all, put my mind to rest a bit.

 

[mikevet]

I'd take them back and demand a refund - if you've looked after them then they obviously aren't fit for the purpose they are intended for. I believe this is covered by the Sale of Goods Act