triple_bogey
Tour Rookie
Don't worry, it will arrive. My order went through the 19th just before 8am. I've just received the email that my refund has been issued.
My order went through in the 19th. Still no update, still no email and still no refund.
Order still says being processed.
Under Armour have now gone to the top of my worst ever purchase experience ever. Customer service clearly don't have a clue what they're doing and obviously no plan in place to rectify their error.
But aren’t we all just out for a quick buck 😂😂💰💰😉
Remaining 3 items changed to refunded, email received this morning.Thanks for this mate, got an email this morning showing 3 items to be shipped and other the 3 items I’ve received a partial refund, the difference between the full refund and partial refund is weird and I’ll try and find out why, but what your friend told you makes sense.
In fairness to them the email states 5-7 working days. I got my email on the 22nd so today is the 5th day if I’ve not seen anything by Monday I’ll start to chase them.
Do agree though a company that size I would have expected more
I've just fired off a semi strong email to them, I'll see if I get a reply lol.
It is taking the pee now though, a company of this size making such a balls up of it all.
Why do they owe you an apology? No doubt they had a ridiculous amount trying their luck with an obvious pricing error. Just accept you didn't get your cheap stuff and you got your money backGot the refund yesterday. No explanation no apologies no anything.