D
Deleted member 15344
Guest
Most companies have company wide bonuses if targets are reached - im not talking director bonuses
So how do you intent to reward people who do that little bit extra when in work ?
Tipping - How do you feel about it?
- Thread starter 3offTheTee
- Start date
Most companies have company wide bonuses if targets are reached - im not talking director bonuses
So how do you intent to reward people who do that little bit extra when in work ?
Norrin Radd
Tour Winner
up the hourly rate for them.
D
Deleted member 15344
Guest
So its a bonus anyway ? Whats the difference ?
I don't like it when an optional service charge is added upfront and will normally ask for it to be removed. I like to consider whether the quality of the service and the food warrants a tip and will then make a contribution from there. As it goes I like to consider I'm an OK tipper when it's deserved. I understand that it's something many staff are reliant on but there has to be a middle ground where it has to be deserved and not expected as a right
freddielong
Tour Winner
Yes from their employer not the customer
AmandaJR
Money List Winner
I hate tipping. Pay the quoted price for a service and take away the ambiguity and embarrassment it can cause. I do tip for good service in a restaurant as I'm aware the staff are usually underpaid and rely on tips to make a living wage. Poor service and no tip - HID always gets me to pay the bill in such situations as he knows I won't tip and won't feel embarrassed about it. I don't tip my hairdresser or the bin men etc etc.
D
Deleted member 15344
Guest
It's the same thing essentially
In a customer service environment like tabke service - companies can't judge the performance of their staff , they have to rely on the reaction of the customer. Managers will get bonuses on good performance and then the customer will reward if they so wish good performance by the person who has gone that little bit further to ensure your meal etc is a pleasant experience beyond the food on the table.
Tipping should be for people who do more than just their job. And yes companies do adjust wages because they know that people get tips.
It is a personal choice but sometimes good things come from tipping
HID is quite soft and will always look to leave a tip even when food/service has been poor and so I tend to pay those bills and not tip. I've been asked by landlords in pubs if I'm not tipping their staff after a long wait and shoddy food and been quite happy to discuss it and explain why.
freddielong
Tour Winner
No it's not its completely different could not be any more different.
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D
Deleted member 15344
Guest
So if someone goes out of their way to go beyond normal service - how are they rewarded ?
freddielong
Tour Winner
What is going beyond given that they are paid to wait on you, if it makes people return to a restaurant then their employer should give them more money.
D
Deleted member 15344
Guest
How does the employer judge if the customer is returned based on the service or food ?
As whats going beyond - well that will be down to personal choice. Some just go through the motions where as some clearly do more than that
And don't eat in the states because the service charge in most rest is mandatory on the bill
upsidedown
Tour Winner
One would like to think that they were doing a good enough service that they didn't have to go out of their way to impress you
That was one of the delights of living in NZ , tipping was not expected so for the recipient a nice surprise
Why don't you simply accept some on here would like the option and the level of what they give is a mark of the level of service they get without making some argument about how the employer should do more, targets being reached, company wide bonuses being paid across the board etc.
D
Deleted member 15344
Guest
One would like to think that they were doing a good enough service that they didn't have to go out of their way to impress you
That was one of the delights of living in NZ , tipping was not expected so for the recipient a nice surprise
Exactly how I tip mate
Bog standard service then nothing - going the extra little bit further then they get a tip :thup:
jdpjamesp
Q-School Graduate
Trouble with doing this to reward people for a good year is it ups the costs for next year and subsequent years meaning you could get nothing for years afterwards. A bonus is a one-off and you may still get standard increments on rates in the future too if things continue well.
Duckster
Tour Rookie
If you're a waiter/waitress. You are getting paid to do that job. It might be low pay, but it's pay non the less. I can't stand places that stick on the extra % service charge and until now, I had no idea you could ask for it to be removed!
Yes, if I've had exceptional service I'll put in a couple of quid, but that's about it. Do you tip the staff at John Lewis? How about someone at McDonald's if you meal is brought unbelievable quick?
Yes, if I've had exceptional service I'll put in a couple of quid, but that's about it. Do you tip the staff at John Lewis? How about someone at McDonald's if you meal is brought unbelievable quick?
woody69
Journeyman Pro
I see no problem with tipping.
If I have had a good meal, I'll add 10%. If the service was good and helped enhance my meal then I'll tip a little more and usually pay in cash. I often add a quid to a taxi ride if the driver is friendly and prompt, or round up to the nearest pound. I'll tip take away delivery drivers if they arrive on time and are friendly and luggage porters at a hotel if they smile whilst making my life easier. I was younger once and grateful for everything extra I received in these type of roles. I've tipped my hairdresser when they did a ridiculous colour and cut style for a stag do as it was over an hours work and they made the experience enjoyable. I'll buy bar staff a drink as well if they are quick and courteous or looking a little stressed and I'll write an email or letter to a store when I have had good service from a customer service staff.
It's the small gestures like these that make the world a nicer place to leave and I'm more than happy to do it.
If I have had a good meal, I'll add 10%. If the service was good and helped enhance my meal then I'll tip a little more and usually pay in cash. I often add a quid to a taxi ride if the driver is friendly and prompt, or round up to the nearest pound. I'll tip take away delivery drivers if they arrive on time and are friendly and luggage porters at a hotel if they smile whilst making my life easier. I was younger once and grateful for everything extra I received in these type of roles. I've tipped my hairdresser when they did a ridiculous colour and cut style for a stag do as it was over an hours work and they made the experience enjoyable. I'll buy bar staff a drink as well if they are quick and courteous or looking a little stressed and I'll write an email or letter to a store when I have had good service from a customer service staff.
It's the small gestures like these that make the world a nicer place to leave and I'm more than happy to do it.
philly169
Journeyman Pro
I do not have a problem with tipping, if I receive good service or the waiter/waitress has been attentive I will tip normally 10%. I don't like adding the tip to a card payment on the final bill, so always cash. Atleast i know I have then given it to the person, what happens next is out of my control if it goes in a joint jar or whatever.
I don't think a tip should be a given, so don't really like places that already add a service charge. If its voluntary then thats fine.
When we were in the US everybody wanted a tip. I guess salaries are different over there. But we were on a hop on hop off bus for 1 stop and when we got off the tour guide wanted a tip!
I don't think a tip should be a given, so don't really like places that already add a service charge. If its voluntary then thats fine.
When we were in the US everybody wanted a tip. I guess salaries are different over there. But we were on a hop on hop off bus for 1 stop and when we got off the tour guide wanted a tip!
Jates12
Challenge Tour Pro
I would use the term HID like all of you on here but i simply havent a clue what it means! So, my girlfriend absolutely loves a tip, she is very generous when it comes to tipping and I am simply not. I went to america with my mates a couple of years back and i despised the way that they expect tips over there. People over here dont expect it as much but then scoff when you dont leave a tip when they have offered poor service.
Only tip when service has been decent.
Only tip when service has been decent.
