MarkGSnape
Newbie
I recently bought a Stewart Push Trolley and am sufficiently incensed by the attitude of the Customer Service people at Stewart and the garbage quality of the umbrella holder that I have decided to post online!
the first time I put my umbrella in the umbrella holder on my trolley was a relatively calm day and I moved the trolley 2 yards over a curb in the car park at my club. The holder snapped! I emailed Stewart and was astonished at their response "the umbrella holder is just there for putting your umbrella while you play a shot, it is not to be used whilst moving the trolley. The damage to your umbrella holder is not covered under warranty and therefore a replacement will cost £15".
Stewart beleive that players should e holding their brolley in their hands on the course - whilst I can understand why Stewart would have this approach for their very expensive remote control motorised trolley, I am intrigued as to how I am supposed to push a non motorised trolley along whilst also holding the brolley - I only have 2 hands. Te design of the umbrella holder is flimsy, cheap and an obvious mistake when compared to every other push trolley. I previously had a Clikgear trolley and this had a very robust brolley holder.
i would not have bought the Stewart trolley had I known about their crap design and even worse customer service. If you are thinking about it, think again.
the first time I put my umbrella in the umbrella holder on my trolley was a relatively calm day and I moved the trolley 2 yards over a curb in the car park at my club. The holder snapped! I emailed Stewart and was astonished at their response "the umbrella holder is just there for putting your umbrella while you play a shot, it is not to be used whilst moving the trolley. The damage to your umbrella holder is not covered under warranty and therefore a replacement will cost £15".
Stewart beleive that players should e holding their brolley in their hands on the course - whilst I can understand why Stewart would have this approach for their very expensive remote control motorised trolley, I am intrigued as to how I am supposed to push a non motorised trolley along whilst also holding the brolley - I only have 2 hands. Te design of the umbrella holder is flimsy, cheap and an obvious mistake when compared to every other push trolley. I previously had a Clikgear trolley and this had a very robust brolley holder.
i would not have bought the Stewart trolley had I known about their crap design and even worse customer service. If you are thinking about it, think again.
