I know there has been numerous posts regarding the ridiculous rules they have surrounding the Ryder Cup tickets.
I can see the reason behind rules to prevent the touts taking over and over inflating prices but the rules are to the detriment of the normal golf enthusiast and public.
Here's my situation, went into the long process ballot and requested 2 tickets for Saturday so I could take my 7 year old (unlike the R&A Open etc where children go free a 7 yr old has to pay). Received an email in August saying you have been successful and allocated the tickets below (it just gives a ref number, the day and my name as the purchaser, and the fact they have taken payment).
All is well with the world- been planning making it a trip to remember for my son.
Decided to call today and check when tickets actually come out- ticket company tells me I was only allocated one ticket!!!!!! :angry:
Don't want to go without my son, cant get a refund (surely they should refund and re-sell to others desperate for a ticket) cant give it away free to a friend or family member even if I was sick or left the country!!
In their efforts to 'protect' tickets they are alienating the very people they are trying to encourage.
I can see the reason behind rules to prevent the touts taking over and over inflating prices but the rules are to the detriment of the normal golf enthusiast and public.
Here's my situation, went into the long process ballot and requested 2 tickets for Saturday so I could take my 7 year old (unlike the R&A Open etc where children go free a 7 yr old has to pay). Received an email in August saying you have been successful and allocated the tickets below (it just gives a ref number, the day and my name as the purchaser, and the fact they have taken payment).
All is well with the world- been planning making it a trip to remember for my son.
Decided to call today and check when tickets actually come out- ticket company tells me I was only allocated one ticket!!!!!! :angry:
Don't want to go without my son, cant get a refund (surely they should refund and re-sell to others desperate for a ticket) cant give it away free to a friend or family member even if I was sick or left the country!!
In their efforts to 'protect' tickets they are alienating the very people they are trying to encourage.