Chris1980
Head Pro
Rang there and worryingly have nothing on their system yet even though they've taken my money!!
New mag- Top offer
- Thread starter matt71
- Start date
Chris1980
Head Pro
So told I'd be rang back yesterday! Surprise surprise no call! Rang today still no details of my order yet them taking my payment via PayPal on 3\10\14! Told I'd get another call back! Absolute shambles! Wish I hadn't bothered now!!
Canary_Yellow
Journeyman Pro
I'm in a similar position.
Chris1980
Head Pro
Phone call back and they can confirm they have no order! Have given me direct number for IPC MEDIA LIMITED as someone there has taken the money!! Beginning to smell a rat!!
Maccy
Club Champion
I've had no email confirmation or anything. Did email to ask about changing the delivery address and the replied to that, so hopefully the order is on the system somewhere!
AlexDarling
Club Champion
unfortunately they are not the quickest at the sales dept- I had 2 emails completely ignored and the third replied to 3 weeks later about a subscription offer that was running out within 48 hrs-
not fast yer last!
not fast yer last!
matt71
Tour Rookie
Our kid in same boat, put order in on Friday am and nothing except payment taken, no order number or anything!
Bit it bobbins I must say
Bit it bobbins I must say
Chris1980
Head Pro
Our kid in same boat, put order in on Friday am and nothing except payment taken, no order number or anything!
Bit it bobbins I must say
Get him to ring as i then had to ring that media limited and even they dont know whats going on!! Farce!!
Maccy
Club Champion
So I had an email back regarding the change of delivery, and they said they'll amend the address once the order reaches their system! What the hell?! Going to have to get on the phone to them!
davemc1
Journeyman Pro
Another whose money has been taken but recieved no conformation etc.
would be nice (even if its not their department) for one the magazine guys to look into it and explain for us :thup:
would be nice (even if its not their department) for one the magazine guys to look into it and explain for us :thup:
pbrown7582
Money List Winner
Sure one of the guys at the mag will update as soon as they can there's been a lot of launches and trade show this week so I reckon office is sparsely populated at present.
D
Deleted member 17920
Guest
Wow so many impatient people on here, I don't think GM is going to run away with anyones cash
As is normal they will have had a fair influx of new subscriptions and just processing them, The payment gets taken then a few weeks later your free wedge will get sent to you. They wont send out any free items till they have your full years subscription.
If you are worried about what code you used to get the free wedge call them. You are just ringing a call centre though and all they can do is answer the questions by looking at the order that you placed.
As is normal they will have had a fair influx of new subscriptions and just processing them, The payment gets taken then a few weeks later your free wedge will get sent to you. They wont send out any free items till they have your full years subscription.
If you are worried about what code you used to get the free wedge call them. You are just ringing a call centre though and all they can do is answer the questions by looking at the order that you placed.
Maccy
Club Champion
I was just concerned that I hadn't received an email about when the magazine subscription would start etc. I was just told that my order had been received and a week later heard nothing!
pbrown7582
Money List Winner
new subscriptions usually take 2 issues to come through which would probably mean the beginning of December (next one out in 2 weeks) before you first receive a mag through the post.
thanks for flagging this guys - sorry to hear about the delayed response from our subs department
I will ask the subs manager to look into this
In future if you want to flag something quickly then email me (address in my signature) direct or the catch all GM email golfmonthly@timeinc.com
You'll get a quciker answer than just sounding off here and hoping one of the team will see it
I will ask the subs manager to look into this
In future if you want to flag something quickly then email me (address in my signature) direct or the catch all GM email golfmonthly@timeinc.com
You'll get a quciker answer than just sounding off here and hoping one of the team will see it
Maccy
Club Champion
Ah ok, December issue it is!
Thanks Mike, will let you know if there's any further difficulties
Thanks Mike, will let you know if there's any further difficulties
Chris1980
Head Pro
Wow so many impatient people on here, I don't think GM is going to run away with anyones cash
As is normal they will have had a fair influx of new subscriptions and just processing them, The payment gets taken then a few weeks later your free wedge will get sent to you. They wont send out any free items till they have your full years subscription.
If you are worried about what code you used to get the free wedge call them. You are just ringing a call centre though and all they can do is answer the questions by looking at the order that you placed.
Wasnt impatient! Nor did i ever say GM would run off with the money considering the order was through magazines direct and IPC media limited. And when i rang my order was still not on ANY system never mind worrying about a free wedge.
As maccy pointed out no email confirmation was received and on their email it states to ring if any problems.
And for sounding off, it was my opinion of the service provided. I assumed opinions were allowed on forums.
Maccy
Club Champion
Just had a confirmation email to say my first issue will arrive around 26th November with full order details. Although I need to change the delivery address!
JCW
Journeyman Pro
Our golf club gets it so why buy one , just read it there and as for the wedge , if you need to buy something you can do without to get a free wedge then i have nothing more to add to that
hi all
have had this info from the subs department regarding following up on any queries you might have ref orders etc
hope it helps
....Please can you contact our call centre on 033 0333 0233 or email magazinesdirect@quadrantsubs.com who will look into why you have not received an acknowledgement, and also give you an update regarding your gift, and when you should expect to receive it. Apologies for any inconvenience caused.
have had this info from the subs department regarding following up on any queries you might have ref orders etc
hope it helps
....Please can you contact our call centre on 033 0333 0233 or email magazinesdirect@quadrantsubs.com who will look into why you have not received an acknowledgement, and also give you an update regarding your gift, and when you should expect to receive it. Apologies for any inconvenience caused.
