GreiginFife
Money List Winner
However EU rules now mean a dealer has to replace everything they remove from a vehicle under warranty, and if they don't the consequences can be massive.
We had pads replaced on a VW van not that long ago, and they replaced the calliper bolts as well (they now come with the pads). Subsequently one sides bolts came free, and the calliper flopped loose. This was put down to a bolt issue, BUT....when asked why they changed the perfectly good bolts they said its because of EU rules now under warranty terms. Apparently there has been a couple of garages on the continent taken to court and fined heavily having not changed all the bits as they should and something unpleasant happened after.
That's incompetence and exceptions to what would normally be done. The Block Exemption still applies and dealers are still using this to dupe and fleece people.
Which EU rule is this you are referring to? Its been the case for a long time that bolts etc should be replaced when doing high stress components like calipers as the old threadlock will have become useless. If a garage has failed to torque a bolt properly and a caliper has come loose then that's just *** workmanship and nothing to do with the rules.