Lost customer

[bluewolf]

Not saying I agree with the OP, but how about if your golf club was charging you £750 a year, but new joiners only paid £600, would you stand for it?

But you stand for the principle every time you get an insurance renewal - you'll always get a better deal as a newbie. You just have to decide which ones are worth changing supplier for and which are not - and when you can get become a newbie so easily and get the magazine cheaper then there's nothing to lose.

As I said, I don't totally agree with the OP, but the insurance example is a bit vague really. We shop around for insurance because it's a necessity, and there are plenty to choose from. We also don't have any particular brand loyalty. However, the magazine is a specific brand that isn't easy to replace, there is a definate brand loyalty (the op would have to change allegiance to another mag). Maybe a better comparison would be the car itself. If you always owned Audis because you loved them, but they rewarded that loyalty by charging more for your replacement than a new car buyer, would you still buy one, or would you be driving a BMW....

 

[Imurg]

but the insurance example is a bit vague really. We shop around for insurance because it's a necessity,

Well, not really a necessity at all. You get your renewal notice and you can choose to pay it or go somewhere else that'll be cheaper - it'll cost more to stay as you are.

You get your subs renewal notice and you can choose to pay it or go a different route that will be cheaper.
Same basic principle.

And if, by going a different route you get the same thing cheaper then you don't really have much to think about do you..?

 

[bluewolf]

Yes, but the point is that we don't really care which insurance company we use as long as it's cheap and does the job. The golf club however is different. If you like your club. The competitions are good. The people/social side are great and there are no real comparisons around them what would you do? Would you go somewhere else or would you argue for a fairer system?

 

[bluewolf]

Oh and by the way. I think the OP should cancel his subscription and then take another one a newbie. 5 mins work max. It's not really a hardship is it.

 

[thecraw]

I can see where the OP is coming from and its his choice whether to renew or not.

Why the agro and abuse towards him? He's stated what he believes to be valid points, you may or may not agree.