WHS & ISV Issues (Please post only if you are a handicap secretary or involved in admin at your club)

Any idea what EG mean by this? I would have thought that if a club had switched the tees off in the WHS portal then they were saying that for one of a few reasons their course was not acceptable for handicapping that day.
Unfortunately, that is not always the case. As it says in the video - it's best to check with the course before your round.

We've seen clubs that have turned tees off because they only want their members to use their ISV, others who have simply neglected to turn them back on when the course is acceptable, and some who mistakenly believe scores shouldn't be submitted in winter.
 
Unfortunately, that is not always the case. As it says in the video - it's best to check with the course before your round.

We've seen clubs that have turned tees off because they only want their members to use their ISV, others who have simply neglected to turn them back on when the course is acceptable, and some who mistakenly believe scores shouldn't be submitted in winter.
Thanks, I can see that now, although their reference to 'alternative markers' is a bit confusing.

However, in my experience it's normally the other way round with clubs still having all their tees available despite only having forward unacceptable tees with the yellow or whatever markers plonked alongside them. Perhaps it would be good for EG to ask players to check that the course they are submitting a scorecard on is actually acceptable too.

The clubs that can and do turn their tees off tend to be a bit more clued up than some others.
 
Thanks, I can see that now, although their reference to 'alternative markers' is a bit confusing.

However, in my experience it's normally the other way round with clubs still having all their tees available despite only having forward unacceptable tees with the yellow or whatever markers plonked alongside them. Perhaps it would be good for EG to ask players to check that the course they are submitting a scorecard on is actually acceptable too.

The clubs that can and do turn their tees off tend to be a bit more clued up than some others.
I thought EG were more "related" to clubs that individual golfers? Shouldn't the guidance go to the clubs first, in order for them to get their ducks in a row?
 
Thanks, I can see that now, although their reference to 'alternative markers' is a bit confusing.

However, in my experience it's normally the other way round with clubs still having all their tees available despite only having forward unacceptable tees with the yellow or whatever markers plonked alongside them. Perhaps it would be good for EG to ask players to check that the course they are submitting a scorecard on is actually acceptable too.

The clubs that can and do turn their tees off tend to be a bit more clued up than some others.
Yes, clubs not switching markers off, especially in winter, is a more frequent problem.
 
I thought EG were more "related" to clubs that individual golfers? Shouldn't the guidance go to the clubs first, in order for them to get their ducks in a row?
Clubs will have received all the relevant guidance, but unfortunately it doesn't always reach the appropriate people, or get understood and acted upon when it does.
Getting information to the right people is not an easy task when there are so many different types of club/course, with a wide range of people holding relevant positions of responsibility who may or may not be invested in doing things the right way.
 
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We're almost a year into using IG now, and my list of functionality that is frustratingly lacking is still getting longer...

This one is regarding adding 'wildcard'/'ghost' players to shorthanded sides. For example, a 2-person side in a best 2 from 3 bowmaker is allocated a random player's score from the field to make up their score; in a scramble they get a dummy bogey player to boost their Playing Handicap; etc.

When we used ClubV1, we simply created 'ghost' member accounts and set their handicaps accordingly when needed. Unfortunately, IG requires member handicaps to come from WHS, which would require creating and managing dummy accounts there - not ideal. As a workaround, I've been creating visitor records (as their handicaps can be set simply in IG - not being able to subsequently edit their handicaps is another item on my list!) and flipping the comp to "open" and back to "member" in order to use them in the comps.

Does anyone have another/better way? Thanks in advance.
 
We have a new joiner (to England club) from Australia. I have link number etc. Is there a way of transferring handicap automatically or am I reduced to getting last 20 scores from him and inputting manually?
 
We have a new joiner (to England club) from Australia. I have link number etc. Is there a way of transferring handicap automatically or am I reduced to getting last 20 scores from him and inputting manually?
There's no interoperability between the England Golf & Golf Australia WHS software, so you'll need to input the scores manually.
You may be able to register on the GA system and retrieve their scoring record yourself.
 
Does anyone know if there is an easy way of administering a stab medal. Front 9 medal score minus back 9 stableford points - results to be given on the day? We use ClubV1.
 
Does anyone know if there is an easy way of administering a stab medal. Front 9 medal score minus back 9 stableford points - results to be given on the day? We use ClubV1.
We have the same issue. We’ve set up ‘Acceptable’ Stableford on ClubV1 and then will manually score the cards.
 
A club has had a score from an R&A comp who surprisingly cannot/do not upload scores to player's records but ask clubs to do it. They request that the PCC is adjusted manually prior to entry. I cannot see a way to do this except by artificially reducing or increasing a player's score on one hole. This seems a clumsy way of getting the correct differential - is there a more obvious or better way?
 
A club has had a score from an R&A comp who surprisingly cannot/do not upload scores to player's records but ask clubs to do it. They request that the PCC is adjusted manually prior to entry. I cannot see a way to do this except by artificially reducing or increasing a player's score on one hole. This seems a clumsy way of getting the correct differential - is there a more obvious or better way?
My understanding is that that is the recommended method.
Hard to see how there will ever be a non-zero PCC for R&A comps when almost none of the scores will get submitted on the day, and they likely have exclusive use of the course.
 
A club has had a score from an R&A comp who surprisingly cannot/do not upload scores to player's records but ask clubs to do it. They request that the PCC is adjusted manually prior to entry. I cannot see a way to do this except by artificially reducing or increasing a player's score on one hole. This seems a clumsy way of getting the correct differential - is there a more obvious or better way?

Think the worst thing is the fact the R&A can’t submit the scores ?
 
My understanding is that that is the recommended method.
Hard to see how there will ever be a non-zero PCC for R&A comps when almost none of the scores will get submitted on the day, and they likely have exclusive use of the course.
Surprisingly the PCC that the R&A said had to be manually added was minus 1, normally we see plus PCCs in such events.
This does seem to be a poor way of bodging the system to create the desired outcome.
 
Surprisingly the PCC that the R&A said had to be manually added was minus 1, normally we see plus PCCs in such events.
This does seem to be a poor way of bodging the system to create the desired outcome.
Just current limitations of the software & interoperability.
 
Anyone else been having problems with members without a handicap pre-registering a round on ClubV1? We're getting a "The primary handicap record for this person does not exist" error. First line support has confirmed the member setup looks correct and have passed it to second line support, but I thought I might get a quicker response here.
 
This is still the case. Could someone with access to CV1 admin please set up a shortened course then a comp using that course, and then check if the Course and Playing Handicaps are sensible?
I would love to find out if its just us, or if it is every course on Club Systems at fault.
This is a post from last winter. Out of season we run 10 and 15 hole comps, and have printed cards with rationalised Stroke Indexes to suit. Last year we were receiving incorrect allowances. We finally figured out this was because of the introduction of CR-Par last year. (see posts #1962 to #1974.) Our Competition secretary is still using the incorrect 18 hole courses for these comps, so the card stroke indexes are all wrong. Does anyone know if Club Systems have sorted this out yet? They sent a message saying they had. I imagine they would have to drop the Course rating accordingly to account for the drop in Par. (I dont have access to Club Systems admin anymore, sorry.)
 
This is a post from last winter. Out of season we run 10 and 15 hole comps, and have printed cards with rationalised Stroke Indexes to suit. Last year we were receiving incorrect allowances. We finally figured out this was because of the introduction of CR-Par last year. (see posts #1962 to #1974.) Our Competition secretary is still using the incorrect 18 hole courses for these comps, so the card stroke indexes are all wrong. Does anyone know if Club Systems have sorted this out yet? They sent a message saying they had. I imagine they would have to drop the Course rating accordingly to account for the drop in Par. (I dont have access to Club Systems admin anymore, sorry.)
Iit sounds like what your competition secretary is doing is correct.
For 10-17 hole comps, the full 18 hole course is used with the unplayed holes simply excluded as not played; and the usual 18 hole handicap is used with strokes allocated as per the Stroke Indexes on the 18 hole card.

If you want a set of tees with different stroke indexes (to better suit the reduced course), you would need to request that via EG...
...unless the usual conditions for handicapping are not met, in which case you can just create a new card in ClubV1 with whatever SIs you like, just not linked to WHS.
 
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