KenL
Tour Rookie
Some stupid quirk of their system means you can't pause a single sports channel, you have to call. That was going to be an hour long wait on Saturday.
Sky Sports Package
- Thread starter CliveW
- Start date
We did it online, took 5 mins, might be sorted later ??
KenL
Tour Rookie
Just Sky Golf? Tell me more please.
Just the full sports package until live sport resumes, my wife did it as I’m away working, said it was a doddle.
KenL
Tour Rookie
Doddle if you have full sports but not if you have golf only.
KenL
Tour Rookie
I called Sky this morning and despite being told wait time was an hour I got through to someone in 2 minutes!
Got my Sky Golf paused and also saved £15 per month by going onto a new basic viewing package with the same channels I already have. Great service.
Got my Sky Golf paused and also saved £15 per month by going onto a new basic viewing package with the same channels I already have. Great service.
Grant85
Head Pro
Sky have been reasonably quick to act on this.
BT haven't. I moved house last year so ended up in a BT Sport only deal with them which commenced in November. Checked online and apparently I committed to 12 months minimum.
Spent a bit of time on hold to them earlier to see if I could pause or at least defer a few of my 12 months minimum term, but eventually gave up as I had other things to do.
At the moment, it seems no goodwill from them and this will 100% be remembered.
BT haven't. I moved house last year so ended up in a BT Sport only deal with them which commenced in November. Checked online and apparently I committed to 12 months minimum.
Spent a bit of time on hold to them earlier to see if I could pause or at least defer a few of my 12 months minimum term, but eventually gave up as I had other things to do.
At the moment, it seems no goodwill from them and this will 100% be remembered.
KenL
Tour Rookie
My mate told me that he had been on hold for 2 hours (and he still wasn't through) when calling Virgin media.
merv79
Head Pro
For Sky customers you can call 0800 151 2747, say "cancel Sky Sports" and it will ask if you wish to pause your Sky Sports subscription, it only takes a minute or so on the automated line.
I did it this afternoon and within 1 hour my future bills on the My Sky app was updated.
I had been trying to do it online but the pages kept bringing up an error.
I did it this afternoon and within 1 hour my future bills on the My Sky app was updated.
I had been trying to do it online but the pages kept bringing up an error.
