Sky Offer

I love sky to bits, I watch most of the football, cricket, rugby, golf and like being able to watch entouarge on sky atlantic, couldn't live without it, thats weird about being charged £70 for a box to be fixed. I know when our sky box was playing up last year by mum just rang them up and they sent an engineer round 4 days later and replaced the box free of charge, can't complain really.
 
This deal is now live.
If you have not had Sky in the last 12 months in your name, free equipment and install, half price for 12 months on subscription, HD package and BB & Talk subscriptions.
For existing customers there are upgrade offers (full package half price upgrade) if you have the entertainment pack only.
PM me for more info.
 
So you pay the BBC a license fee of £xxx.xx per year regardless of using their service, so if your TV broke down would you expect the BBC to replace it free?

Not a good analogy really... TV licence is a tax pure and simple same as a vehicle licence... It goes into 'the pot' from which the goverment supposedly provides the 'services' these licences are levied for...

Think though, from recent personal experience, Sky are finally waking up to the fact that good after sales service makes good business sense.... Way different to what they've been notorious for, in the past, a take it or leave it attitude... On that occassion I left it!
 
No, it wasn't really Steve, I just get a bit peeved at these guys who take a thread about giving guys who would like Sky but maybe can't afford it the opportunity of a decent offer at no benefit to myself and turn it into a bitch fest of how bad/evil/scum of the earth Sky are.

As I said earlier, the offer is there for thems that want it or could benefit from it.

But you are right, Sky in the early years was about getting the product to market first and then dealing with the fall out when it came. With long term targets being met for product it has allowed the business to focus on service and aftercare. This is why people such as myself specializing in Six Sigma and Process Improvement have been brought in to look at short falls and rectify over time.
 
@Greig - I have an old skybox in the lounge, pre HD and pre Sky plus, running off an old dish. I have another box upstairs, Sky plus HD, running off a new dish. (apparently the two TVs are too far apart to run off the one dish).

I am paying for Sky HD multi room.

Should I expect Sky to upgrade the old box / dish for free, or is there some nominal charge (I don't really want to spend 100s on a new box and installation, but don't feel I am getting what I am paying for).
 
Rather than create another thread. Just to say that I have access to offer codes for anyone looking to take Sky that dont already have it. This is a perk of being an employee, I receive no benefit from this other than the opportunity to help my fellow forumers.
Details of the offer are pretty much as original post.

Please do not use this as a usual suspects Sky are terrible they did x,y or z to me. This is merely a thread to let people know I might be able to help them out if they would like.
Just drop me a PM if you would like info.
 
Are there any offers for existing customers available. I'm thinking of massively reducing my subscription as I have HD plus all channels, line, talk plan and broadband and Im Finding it a bit much.

Nothing wrong with the product or the service, purely a financial thing
 
Sorry all, the offer codes I have been supplied are for new subscribers only.
My advice for those thinking of reducing your subscription is to call and speak to someone about it.

It works...majority of the time you get an offer that's the same price but has more packages. I got free line rental about 6 months ago.
 
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