KenL
Tour Rookie
No, £20 was for Sky Sports only.To be honest that is a bit of a rubbish deal. I know new customers tend to get better deals but looking at Sky's website, you can get Signature and full Sports for £51 a month. I have always found ringing up and speaking in person is better than any of the webchats. Never managed to get some of the amazing deals you hear about where they (apparently) get 6 months free, etc, but usually get a decent enough discount.
EDIT: You also said you were paying £20 a month and were complaining it was going up by £15 a month - total £35 a month. You now appear to have complained and got £57 a month. Not the best negotiating there!