MyEG App Feedback

[AddisonRoad]

I just received an email from England Golf requesting feedback on the app since its release in 2020. Overall, I’ve been very happy with the app and how it allows us to submit rounds all around the UK. However, it would be nice to have some more statistics available for analysis — I tend to submit rounds on IG at my home course as it has more in-depth data available.

So, let’s hear some (realistic) feedback from the rest of the forum?

 

[Deleted member 23270]

Just had the same email and completed the survey. I would like to see a messaging facility to other users. Also, some of the questions at the end are a bit weird. Why does England Golf need to know if my birth sex is what I still identify as and whether I'm married/civil partnership/single/whatever???

 

[Crow]

Just had the same email and completed the survey. I would like to see a messaging facility to other users. Also, some of the questions at the end are a bit weird. Why does England Golf need to know if my birth sex is what I still identify as and whether I'm married/civil partnership/single/whatever???

Probably so that they can tick some diversity boxes.

 

[Banchory Buddha]

Well as Scottish Golf are now using the same provider, be interesting to see if some complaints are the same or if England Golf have resolved them for their skin.

*The way to create a scorecard is convoluted
*The linking to competitions is farcical and many folks just aren't getting it right resulting in admins having to manually add scorecards to competitions
*Scorecard doesn't show PH
*No results shown on the App
*Naming protocols eg. Marker is actually your tees, but your marker is an attester There's a few others in there but these immediately spring to mind

 

[Orikoru]

I like that you can enter cards relatively easily, I often use it to work out my playing handicap at a new course and so on, I like having a list of friends so that I can see how they are playing at the moment. I like that you can found out what anyone's handicap is if you know their golf club (I'm nosy and find myself searching for the YouTubers and whatnot!)

Only downside is that the app is generally quite glitchy, often a page doesn't load and you have to reload it or close the app and reopen it.

 

[woofers]

It’s generally pretty good, the most annoying thing at the moment is the Footjoy ad that obliterates segments of the screen, particularly when it obscures your scores, (but they didn’t ask about that).

 

[nickjdavis]

Well as Scottish Golf are now using the same provider, be interesting to see if some complaints are the same or if England Golf have resolved them for their skin.

*The way to create a scorecard is convoluted
*The linking to competitions is farcical and many folks just aren't getting it right resulting in admins having to manually add scorecards to competitions
*Scorecard doesn't show PH
*No results shown on the App
*Naming protocols eg. Marker is actually your tees, but your marker is an attester There's a few others in there but these immediately spring to mind

This has been a huge bugbear of mine right from the very beginning.

We have a widely understood convention that we play from a set of tees...but no, EG decide to call them markers. Daft.

 

[YandaB]

Well as Scottish Golf are now using the same provider, be interesting to see if some complaints are the same or if England Golf have resolved them for their skin.

*The way to create a scorecard is convoluted
*The linking to competitions is farcical and many folks just aren't getting it right resulting in admins having to manually add scorecards to competitions
*Scorecard doesn't show PH
*No results shown on the App
*Naming protocols eg. Marker is actually your tees, but your marker is an attester There's a few others in there but these immediately spring to mind

For MyEG we have nothing to do with Competitions in the App therefore points 2, 3 and 4 are not relevant. Point 1 is just click Scorecards tab and the hit Create - not too convoluted. I absolutely agree with the "Marker" point though.

 

[jim8flog]

This has been a huge bugbear of mine right from the very beginning.

We have a widely understood convention that we play from a set of tees...but no, EG decide to call them markers. Daft.

I agree with the comment about marker but the trouble has always been it is not an "English " Golf app it is a New Zealand app adopted by England Golf

 

[BubbaP]

Isn't the idea to give the feedback directly to EG?

Personally I don't care for their choice of US style dates, which isn't the NZ format either. But I was on the app early adopter programme and they had that feedback then, but left it.

 

[Deleted member 1147]

My biggest gripe is not getting internet access before teeing off.
When I played Alwoodley this year I wanted to submit my score, but couldn’t access the internet in order to book the round on the app. So didn’t get the round on the app, and therefore didn’t record an over handicap score.

 

[Orikoru]

My biggest gripe is not getting internet access before teeing off.
When I played Alwoodley this year I wanted to submit my score, but couldn’t access the internet in order to book the round on the app. So didn’t get the round on the app, and therefore didn’t record an over handicap score.

There wasn't anywhere you could get reception? Is Alwoodley situated underground?

 

[Deleted member 1147]

There wasn't anywhere you could get reception? Is Alwoodley situated underground?

No, it’s in Yorkshire. Not sure they like linking up with the outside world.

 

[Banchory Buddha]

I agree with the comment about marker but the trouble has always been it is not an "English " Golf app it is a New Zealand app adopted by England Golf

Sorry no. I worked in a app based field supplying skins in the noughties, your customer (Golf England, Scottish Golf) should be customising his offering as he likes, the engine underneath won't change, but everything else that a customer (the golfers) sees should be customisable.

SG say the same as EG, that dotgolf are supplying many countries so they can't have a fully bespoke offering. I'm sorry, this is nonsense, and shows either they don't understand how this works, or dotgolf are not up to the task.

 

[Banchory Buddha]

For MyEG we have nothing to do with Competitions in the App therefore points 2, 3 and 4 are not relevant. Point 1 is just click Scorecards tab and the hit Create - not too convoluted. I absolutely agree with the "Marker" point though.

It is for competitions, linking to your tee time and the competition has caused no end of problems

 

[Imurg]

There wasn't anywhere you could get reception? Is Alwoodley situated underground?

I had trouble at Ellesborough. Couldn't get a signal at the 10th or 1st tees
Got to the 2nd and it was as clear as a bell...signed on there.
After that we started using the terminal in the changing room.
Signal strength can be a pita.

 

[Orikoru]

It is for competitions, linking to your tee time and the competition has caused no end of problems

When we have a competition I enter the score through IG instead. Much easier since your competition entry is there, you just click on it and enter the score.

 

[AddisonRoad]

I had trouble at Ellesborough. Couldn't get a signal at the 10th or 1st tees
Got to the 2nd and it was as clear as a bell...signed on there.
After that we started using the terminal in the changing room.
Signal strength can be a pita.

Would it be against the rules to start your scorecard after you tee off due to connectivity issues? Surely, if you have verbally committed to submitting the round to your playing partners and connectivity is at fault for the registration, you should still be able to submit it?

 

[Bratty]

Would it be against the rules to start your scorecard after you tee off due to connectivity issues? Surely, if you have verbally committed to submitting the round to your playing partners and connectivity is at fault for the registration, you should still be able to submit it?

I would like to think so, but who knows these days!
You can create a scorecard from any location ahead of time (same day), so if you create one before you leave home, problem solved.

 

[jim8flog]

I had trouble at Ellesborough. Couldn't get a signal at the 10th or 1st tees
Got to the 2nd and it was as clear as a bell...signed on there.
After that we started using the terminal in the changing room.
Signal strength can be a pita.

I totally agree with comment and my old phone. I once spent 15minutes trying to find a point near our club house where I could get EG to register me at the club. I reckon it is very much phone dependent as I have never had the problem with my new phone and those with Apple phones never had a problem.