I have been scammed on eBay.

clubchamp98

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Put a ping shaft on eBay for £80 or best offer.
Guy buys it full price no offer which is unusual anyway.
Posted it then gets message next day with “this won’t fit in my head a G400”
Now I know for a fact it was a G400 G30 ,G adapter as I had tried it in my driver.
I quizzed him on this and asked him to send photos of his head and OEM adapter .

He sent photos of these but sent some of a completely different adapter (Taylormade I think) saying this is what I sent him and it won’t fit.
eBay has automatically granted him a return so I am stuffed, I can’t do anything.
This is the first time I have had this on eBay in 709 transactions.
I know it’s in the small print but it stinks.
All I can do is hope he sends the right shaft back or he’s got my shaft and a refund of his cash.
I don’t know how they sleep at night.

This is £12 each way to post so I could lose my shaft and £24 as well.
Any advice but their t&cs are watertight against me!
 

jusme

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They are but it’s his word against mine and eBay just side with the buyer all the time.

Sadly it happens and despite the frustration (I would be furious to...thinking about hunting him down etc etc) if it happens once every 709 times then you got to let it go....for your own sake and sanity.

I would of course open up a dispute with Ebay and argue my case. Hundreds of times daily Ebay will refund both of you and take the hit themselves. They don't want to loose you either. Try it......your chances are decent. Threaten to never use them again etc and explain how disgusted you are that it is so easy to scam sellers.

If you word it well I would give you a 95% chance of getting all your money back
 

jim8flog

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I do not know the answer about raising a further dispute with ebay but you have got the guys address etc and you should at least report the matter to the police and advise the buyer you are going to do it as that is out right theft.

I thought they only refunded when they have a proof of receipted returns delivery.

PS if you want to save on postage costs in the future uses My hermes- £2.78 plus insurance cost for a golf club shaft.
 
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I've only sold a handful of bits on eBay, one was a pair of astro turf boots I'd worn only once.

The lady received them and messaged me to say they didn't fit her son and were too small. Not really my problem as my advert was fine with all details correct.

Somehow she raised a dispute and eBay refunded her.... I never did get the trainer's back either!

These days I prefer to use Facebook marketplace and do my dealing face to face.
 

clubchamp98

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I do not know the answer about raising a further dispute with ebay but you have got the guys address etc and you should at least report the matter to the police and advise the buyer you are going to do it as that is out right theft.

I thought they only refunded when they have a proof of receipted returns delivery.

PS if you want to save on postage costs in the future uses My hermes- £2.78 plus insurance cost for a golf club shaft.
I wouldn’t send a turd by my Hermes.
They have granted him an automatic return but will refund him when I get shaft back .
I am expecting empty box or wrong shaft.
 

jim8flog

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I wouldn’t send a turd by my Hermes.
They have granted him an automatic return but will refund him when I get shaft back .
I am expecting empty box or wrong shaft.

It is interesting about everybody's different thoughts about different carriers.

I have had problems with DPD, Parcelfarce, Royal mail and others but (touch wood) none so far with MYH except for a very long delay in receiving one parcel but that was because it was so badly packed by the sender that the parcel split apart during transit but my neighbour has.

At the end of the day my choice comes down to cost because they all seem to have about the same level of problems.
 

fundy

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theyre as good as the local courier imo, when we were in MK never understood why so many people complained about myhermes, understand it a fair bit more since moving!
 

jusme

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It is interesting about everybody's different thoughts about different carriers.

I have had problems with DPD, Parcelfarce, Royal mail and others but (touch wood) none so far with MYH except for a very long delay in receiving one parcel but that was because it was so badly packed by the sender that the parcel split apart during transit but my neighbour has.

At the end of the day my choice comes down to cost because they all seem to have about the same level of problems.


All day, every day, It amazes me when a person has a bad experience with carrier X they then become the worst in the world. A few minutes research on similar issues will should allow you to reach the conclusion that they are all the same. Most parcels arrive on time and undamaged. All carriers have problems, not one is worse that any other. You are bound to get unlucky at some point, the carrier at that time is irrelevant.

I have read countless complaints about all carriers
 

Orikoru

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Sadly it happens and despite the frustration (I would be furious to...thinking about hunting him down etc etc) if it happens once every 709 times then you got to let it go....for your own sake and sanity.

I would of course open up a dispute with Ebay and argue my case. Hundreds of times daily Ebay will refund both of you and take the hit themselves. They don't want to loose you either. Try it......your chances are decent. Threaten to never use them again etc and explain how disgusted you are that it is so easy to scam sellers.

If you word it well I would give you a 95% chance of getting all your money back
Certainly this! If you lose your item and don't get any money for it, I would never let that go with Ebay until I got one or the other. There's no way they can allow this to happen.
 

Imurg

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I've got one on the go at the moment.
I sold a hybrid, posted to a click and collect shop and the buyer is saying the shop haven't received it.
But eBay tracking says it's been delivered.
Looking at the T&C's, if there is tracking that says delivery has happened then I'm ok. They won't pay out on insurance as they show the parcel delivered.
Messy....
 

clubchamp98

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I've got one on the go at the moment.
I sold a hybrid, posted to a click and collect shop and the buyer is saying the shop haven't received it.
But eBay tracking says it's been delivered.
Looking at the T&C's, if there is tracking that says delivery has happened then I'm ok. They won't pay out on insurance as they show the parcel delivered.
Messy....

Think I’ve got him !
He has made the mistake of messaging me to tell me the adapter dosnt fit before he has even picked the shaft up from Parcelforce depot.

The timeline on message is 17.50pm but the parcel was still in the depot at 18.00 that day wasn’t delivered so driver took it back there..

Be interesting to hear what eBay think of that!
 

Orikoru

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Think I’ve got him !
He has made the mistake of messaging me to tell me the adapter dosnt fit before he has even picked the shaft up from Parcelforce depot.

The timeline on message is 17.50pm but the parcel was still in the depot at 18.00 that day wasn’t delivered so driver took it back there..

Be interesting to hear what eBay think of that!
I'm sure it could be argued that they don't update their tracking until the top of the hour or some such nonsense! Don't give up, keep at it.

I presume you can give this buyer a load of negative feedback via Ebay as well? Or perhaps he creates a new account each time he tries to scam someone.
 

road2ruin

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I presume you can give this buyer a load of negative feedback via Ebay as well? Or perhaps he creates a new account each time he tries to scam someone.

Nope, a seller is unable to leave negative (or neutral) feedback for buyers.

I've had this before, eBay (and PayPal) always side with the buyer, you'll not win against their system and you'll lose the plot if you try. Accept it and move on unfortunately.
 
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