CDH Errors!

[Deleted member 15344]

I'm fairly certain the problem occurred at the home club end. Even if the away club republish it, the score was almost 3 months ago and won't come over automatically now anyway. So easier for me to get the home club to fix it (if they can) than to try and get them both to coordinate a resolution.

This seems very strange

Do you know if it's just your score that's no longer on CDH ?

 

[Old Skier]

Yep but seems like the score isn't on CDH anymore to pick up ?

It must be somewhere as it is a permanent DB. If there is a real problem a quick phone call (sec will have details) should solve it.

 

[FairwayDodger]

This seems very strange

Do you know if it's just your score that's no longer on CDH ?

I can only check my own record.

 

[Deleted member 15344]

It must be somewhere as it is a permanent DB. If there is a real problem a quick phone call (sec will have details) should solve it.

Yeah that's why its a bit strange

It seems that when the system updates to CDH the score disappears ?

 

[FairwayDodger]

It must be somewhere as it is a permanent DB. If there is a real problem a quick phone call (sec will have details) should solve it.

It's not there, it's gone, trust me!

 

[Deleted member 15344]

I can only check my own record.

All very strange

Will be intersted to know how they solve it or if they find the issue

 

[Old Skier]

It's not there, it's gone, trust me!

Unless you have access to the main DB run by CONGU you would not have access to the away scores report.

 

[FairwayDodger]

Unless you have access to the main DB run by CONGU you would not have access to the away scores report.

OK, it's not on my handicap record on the CDH. So if it's in the DB in another table the relationship to my record has been broken.

 

[sawtooth]

I assume the AWAY club entered and published the score. Your handicap secretary would have seen a notification when he/she next connects their HM database to the CDH. They have the option of accepting/declining the score.

I assume you don't see your AWAY score on the masterscoreboard? What course are you at FD?

 

[FairwayDodger]

Yes, and that was what happened. Problem is that it subsequently disappeared - twice!

Thanks for the help folks, I understand how this works on its "happy path" but it seems it doesn't handle exceptions very well and the chain of events that occurred in this instance has clearly caused a problem.

 

[Old Skier]

I just feel this is a case of the person who was on the PC has rejected the scores. Just a feeling but without actually sitting at your home clubs PC it is impossible to tell.

Hope it gets sorted.

 

[FairwayDodger]

I just feel this is a case of the person who was on the PC has rejected the scores. Just a feeling but without actually sitting at your home clubs PC it is impossible to tell.

Hope it gets sorted.

I don't think that's the case. As I said, it did come across but subsequently vanished.

Anyway, everyone has been really helpful and swung into action and it looks like it might be sorted..... But I won't trust it until I see some other scores coming over without screwing this one up!