Another car insurance question

[Smiffy]

Wife parked her car in the local retail park to go shopping. Car parked legally, and neatly in a designated bay. Comes back half an hour later and some kind soul has put a nasty dent in the front wheel arch and damaged the corner of the bumper. No witnesses of course, and no note admitting liability. Insurance company are sorting it but have received a letter from them today stating that they are looking at it as a "fault liability claim"..... How can it be classified as this when the car was parked legally and we weren't even present when it happened???

 

[Deleted member 16999]

Apologies if it’s an obvious question, have you checked the shops for any CCTV?

 

[USER1999]

They dont have anyone else to claim off, so it's a fault claim.

 

[Deleted member 18588]

It's a No CLAIMS Bonus not a No BLAME Bonus .

 

[Crazyface]

Top tip.

Photo the cars parked either side of you when you park in a car park, making sure you have their reg. Just in case!

 

[chrisd]

Top tip.

Photo the cars parked either side of you when you park in a car park, making sure you have their reg. Just in case!

I've been 4 hours in a car park and, believe it or not, the cars next to me have changed over that time.

 

[Dando]

I've been 4 hours in a car park and, believe it or not, the cars next to me have changed over that time.

4 hours in a car park!!! was it one of those where people leave the interior lights on?

 

[chrisd]

4 hours in a car park!!! was it one of those where people leave the interior lights on?

You should know I was parked next to you and watching 😁😁👍👍

 

[Crazyface]

I've been 4 hours in a car park and, believe it or not, the cars next to me have changed over that time.

Hmmm that could happen.