ColinR
Head Pro
There are comments on this on an earlier thread re: headcovers, but it is poignant enough to a situation I have at the moment and I feel deserves its own thread 
A week or so ago I noticed that the shafts on my 3 wood and hybrids had been rubbing on my bag, enough to cause worrying indentations. The protection at the top of the bag had completely worn away. Having only bought the bag last September I went back to the shop I bought it from, howver decided to hit a few balls at their range before discussing the bag situation. The timing was perfect, I hit a couple of balls with my 3 wood and the shaft completely snapped at the point of the wear !!! That fuelled me to immediatly have the discussion !!
I have to say they have been very good about it. They lent me another bag and have sent mine back to Callaway along with the broken 3-wood.
Lets see what happens.......but I'm expecting the minimum of a new bag and cover the cost of a replacement 3-wood.
A week or so ago I noticed that the shafts on my 3 wood and hybrids had been rubbing on my bag, enough to cause worrying indentations. The protection at the top of the bag had completely worn away. Having only bought the bag last September I went back to the shop I bought it from, howver decided to hit a few balls at their range before discussing the bag situation. The timing was perfect, I hit a couple of balls with my 3 wood and the shaft completely snapped at the point of the wear !!! That fuelled me to immediatly have the discussion !!
I have to say they have been very good about it. They lent me another bag and have sent mine back to Callaway along with the broken 3-wood.
Lets see what happens.......but I'm expecting the minimum of a new bag and cover the cost of a replacement 3-wood.