Smiffy
Grand Slam Winner
Won't recognise security PIN number so can't unlock the bloody thing.
And I know it's the right number I'm using.....
And I know it's the right number I'm using.....
Phone problems (Google Pixel 4a).....
- Thread starter Smiffy
- Start date
Taz
Journeyman Pro
Smiffy
Grand Slam Winner
Bloody Vodafone.
Called in to the local Vodafone shop yesterday to explain the problems I'm having with the handset.
Guy in there basically didn't want to know. I showed him what the phone was doing, his answer was "we can't help with "user errors".
I tried to explain that it wasn't "user error" as I know that the PIN number I am entering is correct, it's that the handset won't recognise it.
"What type of phone is it" he says. "A Google Pixel 4a" I replied. "You'll have to contact the manufacturer" he says.
"But it's still under warranty" I replied. "Warranty doesn't cover "user errors".......... exit stage left with the hump.
Spent ages on the Voda website last night, "chatting" to a specialist. Put me through to Tech help.
The techie guy suggested taking it into my local shop for them to assist......................
Called in to the local Vodafone shop yesterday to explain the problems I'm having with the handset.
Guy in there basically didn't want to know. I showed him what the phone was doing, his answer was "we can't help with "user errors".
I tried to explain that it wasn't "user error" as I know that the PIN number I am entering is correct, it's that the handset won't recognise it.
"What type of phone is it" he says. "A Google Pixel 4a" I replied. "You'll have to contact the manufacturer" he says.
"But it's still under warranty" I replied. "Warranty doesn't cover "user errors".......... exit stage left with the hump.
Spent ages on the Voda website last night, "chatting" to a specialist. Put me through to Tech help.
The techie guy suggested taking it into my local shop for them to assist......................
