Ongoing Staff Appraisal

[rickg]

Joined up thinking

Helicopter view

Win-Win

Cherry pick

manage expectations

throw in a few Japanese Lean phrases;

kaizen, Gemba, Heijunka, Muda, Muri, Mura

 

[viscount17]

I hate 'ownership of the process' and anything related to it - usually means 'we're going to tell you how to do your job even though we've never done it before but when it goes tits up it will be your fault whether you followed the process or not'