Blue in Munich
Crocked Professional Yeti Impersonator
To me, that's not a custom fit, though, depending on the time involved, it's also not all that bad a cost - provided you get some sort of voucher/receipt so that a subsequent purchase qualifies for the discount.
They would be flooded with 'testers' if they didn't have some sort of dis-incentive for such browsers. And the credit means it doesn't cost if it's successful.
There's another Lefty specialist at Kingswood (unless that's moved), but a mate had a similar, or maybe worse, treatment from a (possibly different) fitting studio based there.
You should actually agree what your expectations are for a fitting and what the fitter is prepared to provide for their charge.
If it was the Jason I know doing the fitting (I think there are 2 there) he's very good. It's also possible that the fitter can make a leap to what he believes will work without communicating his thought process. Or he may just be getting a better deal from that company!
That left handed specialist has moved to Silvermere. It was also mentioned on the forum yesterday. And if I'm reading your post right, your mate had a similar experience with the left handed fitter that used to be at Kingswood. Hmmm, I wonder where Mashley went for his "fitting".......