Aztecs27
Money List Winner
Called up my local VAG Specialist last week to book in the 120k Cambelt change on my SEAT Toledo. At the same time, I mentioned I needed a repair kit or full replacement mechanism for the passenger side electric window, as mine was buggered. "No problem sir, I can source one, I'll get back to you with a price".
Later on the same day, I speak to him and he quotes me £320 inc. VAT for the cambelt change inc. waterpump, fitting and VAT. This was pleasing as it was easily the cheapest I found by £50 or more.
He also said he found a second hand mech for the window and it would be £50, but maybe cheaper, depending on the deal he could get. "Fine", said I, "£50 is fine, as I'm going to fit it next weekend with the father-in-law to save on the labour."
"No problem sir, see you next week".
So, I rock up there this morning, drop the car off and he informs me that the mechanism he found was broken, but he found a repair kit and the good news is, it's cheaper.
"great!" I thought, and said that I had a pretty good guide on fitting the repair kit as well, so it wouldn't be too much trouble for me and the F-I-L to do it.
So, I'm thinking £320 for the cambelt, plus max. £50 for the window mech, I'll brace myself to pay around £370 later on!
Leave the car for the day and head back to pick it up at 5pm.
The guy I'd been dealing with (the boss) had forked off for the day nd one of the mechanics was left to settle my bill.
Whips out my bill..."that'll be £466 please sir..."
"erm...pardon? I was quoted £320 for the cambelt and another £50 for the window mechanism, so around £370 by my reckoning?"
"Ah, well, we re-welded your exhaust because it was hanging off"
"Well, that's £12" (I could see the cost on the bill).
"Oh and the window mechanism fitting as well"
"I didn't ask for that. I specifically told him I was going to fit it myself to save on the labour costs"
"Oh right, well, my boss has gone, so I don't really know what to suggest".
I don't mind the fact they've done the exhaust, but I really think it's pretty horrendous of them to fit the window mech without my permission then have the cheek to charge me for it.
So, £466 later, I'm pretty fecking cheesed off and will be calling the owner of the garage on Friday demanding a refund for the work I didn't ask for.![Mad :mad: :mad:](data:image/gif;base64,R0lGODlhAQABAIAAAAAAAP///yH5BAEAAAAALAAAAAABAAEAAAIBRAA7)
But really, I probably don't have a leg to stand on.
If I wanted to be robbed blind, I'd have gone to a main dealer to get the work done.![Mad :mad: :mad:](data:image/gif;base64,R0lGODlhAQABAIAAAAAAAP///yH5BAEAAAAALAAAAAABAAEAAAIBRAA7)
I should also point out that I've used these guys before, and they're pretty reputable in the area and known to be one of the best VAG specialists in the gloucester area. But I certainly won't be using them again.
Later on the same day, I speak to him and he quotes me £320 inc. VAT for the cambelt change inc. waterpump, fitting and VAT. This was pleasing as it was easily the cheapest I found by £50 or more.
He also said he found a second hand mech for the window and it would be £50, but maybe cheaper, depending on the deal he could get. "Fine", said I, "£50 is fine, as I'm going to fit it next weekend with the father-in-law to save on the labour."
"No problem sir, see you next week".
So, I rock up there this morning, drop the car off and he informs me that the mechanism he found was broken, but he found a repair kit and the good news is, it's cheaper.
"great!" I thought, and said that I had a pretty good guide on fitting the repair kit as well, so it wouldn't be too much trouble for me and the F-I-L to do it.
So, I'm thinking £320 for the cambelt, plus max. £50 for the window mech, I'll brace myself to pay around £370 later on!
Leave the car for the day and head back to pick it up at 5pm.
The guy I'd been dealing with (the boss) had forked off for the day nd one of the mechanics was left to settle my bill.
Whips out my bill..."that'll be £466 please sir..."
"erm...pardon? I was quoted £320 for the cambelt and another £50 for the window mechanism, so around £370 by my reckoning?"
"Ah, well, we re-welded your exhaust because it was hanging off"
"Well, that's £12" (I could see the cost on the bill).
"Oh and the window mechanism fitting as well"
"I didn't ask for that. I specifically told him I was going to fit it myself to save on the labour costs"
"Oh right, well, my boss has gone, so I don't really know what to suggest".
I don't mind the fact they've done the exhaust, but I really think it's pretty horrendous of them to fit the window mech without my permission then have the cheek to charge me for it.
So, £466 later, I'm pretty fecking cheesed off and will be calling the owner of the garage on Friday demanding a refund for the work I didn't ask for.
But really, I probably don't have a leg to stand on.
If I wanted to be robbed blind, I'd have gone to a main dealer to get the work done.
I should also point out that I've used these guys before, and they're pretty reputable in the area and known to be one of the best VAG specialists in the gloucester area. But I certainly won't be using them again.