Go Kart

[captgray]

I am just posting to say how wonderful the customer care is of Gokart. On FRiday the control speed went I rang up and spoke to Sandy who said they would arrange a courier etc to drop another trolley and pick up mine. I then mentioned it was a shame as I was in Margate on sunday going right past the door. She said what time I told her and she arranged to meet me at Gokart this we duly did and swapped trolleys over.
A pleasant chat and apology and away we both went the after sales service you cant fault and I would recomend this pleasant and wonderfull company.

Graham

 

[minty18]

Whilst I dont own a GoKart, I do plan to purchase one once the clicgear trolleys gives up the ghost!

GoKart have been very generous with some charity events I have arranged and for that I can not thank them enough. I know they are thought very highly of on the forum and because of stories like yours I will definitely be buying one in the near future.

 

[Imurg]

GoKarts customer service seems to be better than most.
But am I the only one seeing an increasing number of problems with all power trolleys?
I can't quote numbers, but there have been many posts about a GoKart going wrong and being replaced immediately, PK's going wrong etc etc etc.

These power trolleys don't seem to be very reliable.

 

[THJahar]

These power trolleys don't seem to be very reliable.

I don't think that's true, it's the nature of electronics/mechanics that a certain percentage will go wrong.
Something very complicated like an xbox has a failure rate of almost 40%. The Wii in comparison has a low failure rate of about 10%.
As for trolleys unlike cars we do post when it has gone wrong (we seem to accept that a car will break down occasionally, but not for trolleys for some reason?)
I'm betting that GoKart has a far lower initial failure rate than it's competitor (Judging by the posts I've seen)
And once you accept that a small percentage will inevitably develop a problem, then knowing excellent customer service is available is a great relief.

 

[madandra]

I am sitting here wetting myself ... Homer will be doing somersaults at home gagging to comment on this


You cannot deny their customer services are second to none but it still looks awful.

 

[Tommo21]

I am sitting here wetting myself ... Homer will be doing somersaults at home gagging to comment on this


You cannot deny their customer services are second to none but it still looks awful.

Yeh, agree with that...aaaannnddd....customer care at powakaddy, well, I've never needed it.

 

[viscount17]

I am sitting here wetting myself ... Homer will be doing somersaults at home gagging to comment on this


You cannot deny their customer services are second to none but it still looks awful.

Yeh, agree with that...aaaannnddd....customer care at powakaddy, well, I've never needed it.

just as well - I don't think they have any