Energy Renewals

[PJ87]

All Bulb have done is offset my monthly usage by £66. I'm still paying the same monthly DD...which is fine by me....I get the benefit of the £400 eventually either way. I guess folks who are perhaps struggling to pay their monthly bills might prefer to have their payments reduced.

Whilst I get this school of thought what concerns me is the standard variable was 7p now 10p (for 2 years)

So just as gas use goes up the cost rises and people build a debt up, sticking to the agreed direct debit and having it cover the difference would least help level off that for this winter because next winter it's going to bite!

 

[full_throttle]

my latest bill, (Sept 23rd) had me as £177 in credit, that is before the £66 rebate and this month's payment.

Scottish Power are my suppliers.


I

 

[PJ87]

my latest bill, (Sept 23rd) had me as £177 in credit, that is before the £66 rebate and this month's payment.

Scottish Power are my suppliers.


I

Not unusual to be in credit before the winter months tho, I mean we are £996 in credit and I expect that to drop to about £500 come April which without the gov help would be £100. Providing a nice buffer to see through next winter when the gov help isn't here

 

[Wildboy370]

Depends who you are with

Some are putting it in your bank accounts

Some are reducing direct debit

This is what the official government web site say
You’ll get the discount automatically in one of the following ways, as:

• a reduction to your monthly direct debit amount
• a refund to your bank account following the monthly direct debit collection

my DD not been reduced or had the money back in my account. Seems British Gas pocketing million from government

 

[PJ87]

This is what the official government web site say
You’ll get the discount automatically in one of the following ways, as:

• a reduction to your monthly direct debit amount
• a refund to your bank account following the monthly direct debit collection

my DD not been reduced or had the money back in my account. Seems British Gas pocketing million from government

Might take a few days to get the money back ? My credit only went to octopus 2 days ago

 

[chellie]

This is what the official government web site say
You’ll get the discount automatically in one of the following ways, as:

• a reduction to your monthly direct debit amount
• a refund to your bank account following the monthly direct debit collection

my DD not been reduced or had the money back in my account. Seems British Gas pocketing million from government

They are not pocketing the money. It's being done in stages depending on when your DD comes out. Did you not get an email?

 

[Wildboy370]

My DD comes out on 1st, money went into my BG account today. No email nowt from BG as they are useless, have a major complaint with ofgem with them at moment.

 

[road2ruin]

I’m with Bulb, our DD stayed at the same amount and the £66 was added to our existing credit. I’ve just lowered my DD a little to start using some of the credit we’ve built up during the summer.

 

[larmen]

Also Bulb. I will take out half what is left at the end of the winter, that should get me through the next one, I think.

 

[nickjdavis]

This is what the official government web site say
You’ll get the discount automatically in one of the following ways, as:

• a reduction to your monthly direct debit amount
• a refund to your bank account following the monthly direct debit collection

my DD not been reduced or had the money back in my account. Seems British Gas pocketing million from government

Check your bill....you may find that your supplier has simply reduced the amount you owe by £66 by adding it as a credit to your account balance...

 

[PJ87]

Also Bulb. I will take out half what is left at the end of the winter, that should get me through the next one, I think.

The great news is Octopus look set to finally take over bulb next month which will be fantastic for the energy market and bulbs customers

 

[larmen]

The great news is Octopus look set to finally take over bulb next month which will be fantastic for the energy market and bulbs customers

Cheers. Didn’t hear anything about that one yet.

 

[PJ87]

Cheers. Didn’t hear anything about that one yet.

Yeah they are in talks with the gov because they are asking the gov to underpin a loan for a few years to cover some risk, which then allows them to hedge the energy supply which is good for customers rather than bulb being basically state owned ATM and no hedging takes place so no buying energy on the future market , no savings

Plus octopus are the most innovative supplier I've come across with smart tech , getting people to load shift. Now heading up the scheme to pay customers to avoid energy use in peak periods to avoid supply issues

 

[BubbaP]

Electricity only
Current
Unit rate 25.11p per kWh
Standing charge 23.03p a day

Offered
1 year fix
Unit rate: 60.69p/kWh
Standing charge: 52.01p/day

2 year fix
Unit rate: 77.91p/kWh
Standing charge: 52.01p/day

Variable
Unit rate: 28.46p/kWh
Standing charge: 43.39p/day

Gulp

Today my fixed rate ends, thought I'd look back to the OP in mid August.

Will be automatically rolled onto their variable plan which is -

Unit rate: 34.22 p/kwh
Standing charge: 44.04 p/day

 

[nickjdavis]

Octopus taking over Bulb has just been announced.

 

[PJ87]

Octopus taking over Bulb has just been announced.

Great news for bulb customers
octopus is hands down the best on the market for innovation

 

[nickjdavis]

I dont want them to be innovative.

1. First and foremost I want them to deliver clear accurate bills....based on MY readings.
2. Secondly I want them to be reasonable in their forecasts of my energy usage and to take notice of what I tell them my consumption is likely to be - I have 5 years worth of historical usage data so they need to understand that I am the SME in my families energy consumption....not them.
3. Thirdly, I want them to suggest monthly payments that are in line with a whole years likely energy consumption, rather than pissing about changing what they think I should be paying as the winter months come around.

Bulb managed all three of the above without issue (unlike British Gas, Scottish Power and a whole host of prior suppliers that used to drive my wife mad changing the direct debits willy nilly, resulting in us being in vast amounts of credit with them and not backing up with clear and concise billing).

If they can manage all three of the above...then they can start innovating.

 

[PJ87]

I dont want them to be innovative.

1. First and foremost I want them to deliver clear accurate bills....based on MY readings.
2. Secondly I want them to be reasonable in their forecasts of my energy usage and to take notice of what I tell them my consumption is likely to be - I have 5 years worth of historical usage data so they need to understand that I am the SME in my families energy consumption....not them.
3. Thirdly, I want them to suggest monthly payments that are in line with a whole years likely energy consumption, rather than pissing about changing what they think I should be paying as the winter months come around.

Bulb managed all three of the above without issue (unlike British Gas, Scottish Power and a whole host of prior suppliers that used to drive my wife mad changing the direct debits willy nilly, resulting in us being in vast amounts of credit with them and not backing up with clear and concise billing).

If they can manage all three of the above...then they can start innovating.

They can do all of them .. bulb may have done this but were badly financed and went bust at a huge cost to us the taxpayer

Octopus didn't

Their billing system is simple and based on smart metre readings (or own readings)

I won't bored you with the innovative stuff if that's not your bag

I've been with them 2 years thus far and they have provided excellent service

Any issues with my bill (didn't arrive on time once) I tweeted them and they just send a bill that day

Excellent service

 

[larmen]

Just got my email and am happy about it.

 

[nickjdavis]

They can do all of them .. bulb may have done this but were badly financed and went bust at a huge cost to us the taxpayer

Octopus didn't

Their billing system is simple and based on smart metre readings (or own readings)

I won't bored you with the innovative stuff if that's not your bag

I've been with them 2 years thus far and they have provided excellent service

Any issues with my bill (didn't arrive on time once) I tweeted them and they just send a bill that day

Excellent service

Cheers for the positive outlook. I dont mind innovation but not if its at the cost of the "basics". Seemingly it isnt.