Does your club pro shop sell second-hand clubs and take trade-ins or part exchange?
Ours doesn't, which I have found frustrating at times both due to wanting to try something different or trading in something I'm not getting on with.
We don't even have a general notice board to sell second-hand items that could benefit others and as our pro doesn't sell them, what's the conflict of interest!
As such when you have something to sell to another member its all cloak & dagger and done from the back of the boot in the car park, surely that's not right.
I think a lot of our members (men) would think better of our pro and go into the shop more if he accepted there is a market for S/H clubs. It certainly looks more clothing driven and has definitely more items for the ladies than the gents!
When I was briefly at another club he had a few bags full of S/H clubs that he had taken in part exchange and that area was always busy! Also, at a local range which has a large retail area there is wall full of S/H trade-in clubs and again its always very busy.
I think we all use our pro shop for the odd last minute purchase or for a club sweater or shirt but other than that I would think his sales come from the ladies more.
Can a pro be in a comfort zone with his retainer and lessons revenue and not listen to the needs or wants of the membership?
Is he missing a trick and how does your pro & shop compare.
Ours doesn't, which I have found frustrating at times both due to wanting to try something different or trading in something I'm not getting on with.
We don't even have a general notice board to sell second-hand items that could benefit others and as our pro doesn't sell them, what's the conflict of interest!
As such when you have something to sell to another member its all cloak & dagger and done from the back of the boot in the car park, surely that's not right.
I think a lot of our members (men) would think better of our pro and go into the shop more if he accepted there is a market for S/H clubs. It certainly looks more clothing driven and has definitely more items for the ladies than the gents!
When I was briefly at another club he had a few bags full of S/H clubs that he had taken in part exchange and that area was always busy! Also, at a local range which has a large retail area there is wall full of S/H trade-in clubs and again its always very busy.
I think we all use our pro shop for the odd last minute purchase or for a club sweater or shirt but other than that I would think his sales come from the ladies more.
Can a pro be in a comfort zone with his retainer and lessons revenue and not listen to the needs or wants of the membership?
Is he missing a trick and how does your pro & shop compare.
