bobmac
Major Champion
Hi Bob i need to buy mine from you will never give AG a penny of my money,so get them on your site
Thanks Tone, my bank manager appreciates it
I take it you've had a bad experience with AG?
The V-Easy
- Thread starter bobmac
- Start date
Thanks Tone, my bank manager appreciates it
I take it you've had a bad experience with AG?
tonecapone
Assistant Pro
Bob every time i have been in its so obvious what they make the most gp on.They dont offer a service to the golfer they advise on stuff they make the most money on.Once in a store a customer went out with the whole kit when he had gone out i heard this comment from a member of staff "You did the job on him mate dint you" since that day Bob i have never been in AG.If ever i had to claim for my gear and the sent me there i would proberbly pay out of my own pocket first.Hate AG with a passion 
Sorry Bob little rant over.
Sorry Bob little rant over.
With Tonecapone on this one. I very nearly joined as an assistant manager but there were a number of issues (including their commission scheme) and the fact that the manager (and the reason I was going to work there) decided to get a job in the US. They will flog you their biggest profit making gear as much as they can irrespective at times of the customers wishes. Their custom fiting programme is frankly worthless in the main with shop staff not being trained at all in some instances.
bobmac
Major Champion
I understand Tone and Homer and you are speaking from experience.
My experience is completely different although they know who I am so I probably dont get their "usual service"
How about Direct Golf, have you got better service from them?
My experience is completely different although they know who I am so I probably dont get their "usual service"
How about Direct Golf, have you got better service from them?
tonecapone
Assistant Pro
Better Service at Direct Golf,went for a driver and two wedges had Titleist in mind so went for the fitting hit loads of balls with various clubs on the launch moniter thing the best driver for me was the Adams 
even though the Taylor made seemed to have more distance and felt better ok onto the wedges,tried Vokey,cleveland,callaway,nike then he brought a Tad Moore wedge "i use these they are great you can get two of these for the price of one of the others" ok it wasnt that bad but it felt a lot worse than the rest,was virtually ramming these down my neck,almost making me feel obliged to make the puchase and by that time uncomfy,Walked away without any club at all and £30.00 worse off for the use of the launch moniter.So they may all be at it at the end of the day they want to make money,Some at the cost of loosing customer loyalty.So its the Pros for me every time for clubs etc.
even though the Taylor made seemed to have more distance and felt better ok onto the wedges,tried Vokey,cleveland,callaway,nike then he brought a Tad Moore wedge "i use these they are great you can get two of these for the price of one of the others" ok it wasnt that bad but it felt a lot worse than the rest,was virtually ramming these down my neck,almost making me feel obliged to make the puchase and by that time uncomfy,Walked away without any club at all and £30.00 worse off for the use of the launch moniter.So they may all be at it at the end of the day they want to make money,Some at the cost of loosing customer loyalty.So its the Pros for me every time for clubs etc.
Smiffy
Grand Slam Winner
This makes me laugh and gets me annoyed at the same time.
So AG are a bunch of Jodrells, (as is obvious by your continual slating of them Homer), but it doesn't stop you wasting their time comparing different clubs when you have absolutely no intention of buying from them????
TonyN
Money List Winner
I have to say in defence of AG I have never had a bad experience, I almost did but common sense preveiled when the new store manager spoke to his staff and realised I was a big spender, they honoured an internet deal gone wrong (sky caddy for those that remember)
But when ever I have been in, I have pretty much always dealt with the same 2 chaps, they have never suggested anything to me with out me first telling them what I want, and even then I have never had my intelligence insulted by a suggestion I should consider Nicklaus special spinwhizzz 3000 potato wedges instead of the 2 names I would be interested in.
I think its probably a store thing or even personal but defo not AG as a whole. I can see how one store could put you off the whole name altogether though, but I have been lucky.
But when ever I have been in, I have pretty much always dealt with the same 2 chaps, they have never suggested anything to me with out me first telling them what I want, and even then I have never had my intelligence insulted by a suggestion I should consider Nicklaus special spinwhizzz 3000 potato wedges instead of the 2 names I would be interested in.
I think its probably a store thing or even personal but defo not AG as a whole. I can see how one store could put you off the whole name altogether though, but I have been lucky.
viscount17
Money List Winner
my local AG, and DG for matter, have pga qualified coaching on site. the one at AG is separate from AG but uses the facilities. so the best bet if you want new toys is to go through them.
that said, there are one or two of the AG staff I steer clear of when I'm 'just looking'
that said, there are one or two of the AG staff I steer clear of when I'm 'just looking'
Smiffy
You are totally correct. My pro has a very limited stock so I use AG at Bird Hills as I can hit the balls on the range a get a feel for what is good for me and not. If and when I find something I like and want to change I'll then go through my pro. I'm fortunate as I've very clear ideas what brands I do and don't like and so can stand my ground but I've seen so many casual browesers be tapped up by guys looking for a bigger commission and selling stuff that is not what has been asked for. Having been very close to joining the franchise and having seen some of the commission targets its clear to see why they do it but it is hardly providing a complete service to the customer.
You are totally correct. My pro has a very limited stock so I use AG at Bird Hills as I can hit the balls on the range a get a feel for what is good for me and not. If and when I find something I like and want to change I'll then go through my pro. I'm fortunate as I've very clear ideas what brands I do and don't like and so can stand my ground but I've seen so many casual browesers be tapped up by guys looking for a bigger commission and selling stuff that is not what has been asked for. Having been very close to joining the franchise and having seen some of the commission targets its clear to see why they do it but it is hardly providing a complete service to the customer.
Smiffy
Grand Slam Winner
And you think that's fair?
Life isn't fair. If they provided a decent service, competitive prices and offered a comprehensive (even a basic but accurate) C/F service then I'd buy from them. Why not use a range (better than a bay and a PC monitor) to do some consumer testing. Try before you buy is a common mantra on here. Thats all I'm doing except I'll be buying from my pro. What does it cost AG. Nothing. I still have to pay for the range balls even though I'm testing a club with a view to buy (potentially). They don't even give you a range token. Hows that for putting the consumer first. They are the nearest and biggest retailer near me. I can go Downshire golf range and try stuff but they don't carry too much TM or Cally stuff (good for Mizuno!!!!) so the range is pretty limited.
haplesshacker
Money List Winner
One way or the other we're all on 'commission'. Well, except those in the public sector!
We all get paid because we, or another employee actually sells a product or service to someone else. Even in you're in the purchasing office, you only get paid because someone sold something. Same with HR, accounts, warehouse etc. I know that a lot of folks don't like to make the connection between working, productivity and profiterbility. But it exists. Therefore I don't think the argument here is about commission, but more about how they go about selling.
What Homers doing may well be unfair, but it's a fact of retail life, and if the retailer that has all the gear cannot provide the service that each customer requires. Then I'm afraid he will go elsewhere. Sometimes even pay a little extra for that service. But I doubt if H is paying any more than at AG!!
We all get paid because we, or another employee actually sells a product or service to someone else. Even in you're in the purchasing office, you only get paid because someone sold something. Same with HR, accounts, warehouse etc. I know that a lot of folks don't like to make the connection between working, productivity and profiterbility. But it exists. Therefore I don't think the argument here is about commission, but more about how they go about selling.
What Homers doing may well be unfair, but it's a fact of retail life, and if the retailer that has all the gear cannot provide the service that each customer requires. Then I'm afraid he will go elsewhere. Sometimes even pay a little extra for that service. But I doubt if H is paying any more than at AG!!
Smiffy
Grand Slam Winner
How dare they....
I know what I'd say if I were their manager and I saw you walking in to test my clubs out.
The second word is off.
Pants
Challenge Tour Pro
I think that I am with Smiffy and co. on this one. You are a USER. AG and the like have to employ extra staff just to "service" people like you who take up their employee's time while you have absolutely no intention of buying. As a result they are having to employ more staff so that they can service genuine customers, so no wonder they are trying to maximise profits by possibly selling gear that may not be in the customer's interest.
If your Pro wants your business, perhaps he should have to work a little harder for it.
