t_osulliv
Hacker
Hi all
I'm a 1st time contributor but long time viewer. Anyway to the point at the start of the summer I purchased a Ping Scottsdale TR adjustable putter and I loved it but about 3 weeks ago I started to feel a slight wobble like the shaft was moving inside the grip. Although the grip wasn't moving up or down or freely spinning on the shaft it did give the feeling it was loose which as u can imagine was very off putting (excuse the pun ;-) ).I took it back to the shop I purchased it from and they said they would send it back to ping and I should get it back in about two weeks fixed or replaced as it's still under warranty. Fast forward to today I get the call my putter is ready for collecting. Glad to be getting my putter back I headed off to collect it and to my annoyance the putter was given back to me A. Not even fixed and B. the loose grip feeling was even worse than when I gave it in to be fixed in the first place. Has anyone else had this kind of problem with the adjustable ping putters or experienced this kind of bad customer service from ping.
I'm a 1st time contributor but long time viewer. Anyway to the point at the start of the summer I purchased a Ping Scottsdale TR adjustable putter and I loved it but about 3 weeks ago I started to feel a slight wobble like the shaft was moving inside the grip. Although the grip wasn't moving up or down or freely spinning on the shaft it did give the feeling it was loose which as u can imagine was very off putting (excuse the pun ;-) ).I took it back to the shop I purchased it from and they said they would send it back to ping and I should get it back in about two weeks fixed or replaced as it's still under warranty. Fast forward to today I get the call my putter is ready for collecting. Glad to be getting my putter back I headed off to collect it and to my annoyance the putter was given back to me A. Not even fixed and B. the loose grip feeling was even worse than when I gave it in to be fixed in the first place. Has anyone else had this kind of problem with the adjustable ping putters or experienced this kind of bad customer service from ping.