Laptop help...again

[hamshanker]

Ooooops just realised ive posted in wrong room,how do i get it shifted? sorry....

I want to get rid of a program called 'justcloud' which i d/loaded but no longer need it now..

Ive been trying to uninstall it through programs & features in the control panel but keep getting message popping up 'NSIS Error,Error launching installer'...

Its installed as i keep getting a pop up when i start laptop up telling me how many days ive got left of the trial period,thats now ran out but keeps popping up grrrrr....im using windows 7


And while im posting do any of our pc experts have a copy of xp for my desk top....Got a virus in it tried diff things to get rid n in the end decided to do recovery with back up disks but had trouble with disk2 and now its proper goosed....

cheers:thup:

 

[CMAC]

which edition of XP?

 

[ScienceBoy]

I want to get rid of a program called 'justcloud' which i d/loaded but no longer need it now..

Ive been trying to uninstall it through programs & features in the control panel but keep getting message popping up 'NSIS Error,Error launching installer'...

Does my spreadsheet not help here? Do I need to add more buttons?

EDIT: Try going "offline", turn off all firewalls and antivirus etc and then run the uninstaller.

 

[hamshanker]

which edition of XP?

ooooo not sure mate,didnt know there was more than 1 edition

Does my spreadsheet not help here? Do I need to add more buttons?

EDIT: Try going "offline", turn off all firewalls and antivirus etc and then run the uninstaller.

HAHA,no more butttons needed just yet,will try as per your advice cheers..

Woo hoo sorted,cheers Tom so simple:thup:

 

[PhilTheFragger]

Click Start, then type msconfig into run, then hit the startup tab
take the tick out of the justcloud program
hit apply, OK and restart machine
Hopefully that should stop it loading although it will still be on your system it shouldnt cause any problems
as for your desktop....

If you have gone down the reformat route and one of the disks has failed, you are royally screwed mate.

Only thing I can suggest is that you try and run the system disk again from scratch and keep everything crossed

PM Me if you need any more help

Fragger

PC hero to the Gentry

 

[ScienceBoy]

Hopefully that should stop it loading although it will still be on your system it shouldnt cause any problems

The issue is because the "installer" is also the uninstaller, it tries to go online but the firewall or other program refuses, the program gets confused and the error is produced. Just going offline forces it not to require contact with any servers and having the firewall off ensures no errors for firewall blocks are encountered if it does try, the "installer" uninstaller can run unhindered and the program is gone

I have encountered this before... Its VERY annoying