I didn't use my email addy to store things or associate my phone contacts to it, it was simply just another, 1 of 4, email addresses linked to my phone. To remove it as it hadn't been used for 7 months or more and then lose every phone contact without any warning that it was going to remove everything, is, well, very poor technology IMHO.
I hate mobile phones....
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I didn't use my email addy to store things or associate my phone contacts to it, it was simply just another, 1 of 4, email addresses linked to my phone. To remove it as it hadn't been used for 7 months or more and then lose every phone contact without any warning that it was going to remove everything, is, well, very poor technology IMHO.
DappaDonDave
Journeyman Pro
Apologies that wasn't aimed at you.
However, clearly the email account you were using was acting as the primary email and had been set, probably by default to save the contacts and calendar.
Have you tried adding the email address again?
Yes, it didn't work
My primary was my Gmail addy so again, it didn't make sense that everything went, especially to numbers added recently.
Hopefully this post will make people think or look into the possibilities of losing information when they delete what I thought was simply a dormant email address and take advise.
BTatHome
Tour Winner
Deleting the email account f rom your phone should not have deleted the data from the google servers. Logging via web on your pc and then going to the calendar/contacts should reveal they are all still there. Similarly enabling the phone to use that account again and then syncing should bring everything back from the web storage too.
I swap phones all the time never have a problem with recovering my data (email/contacts/calendar) from my google address.
I swap phones all the time never have a problem with recovering my data (email/contacts/calendar) from my google address.
The email address I deleted was a Sky.com one and was not my chosen or selected primary as I hadn't used it for over 7 months, so, I'll never really understand why and what happened but everything has gone.
Having to answer every call now with "who's that"!
bozza
Journeyman Pro
I don't think anyone would know that deleting a old email account from a phone would wipe all contacts, calendar entries from it, it's the first time i've ever heard of it happening.
wrighty1874
Journeyman Pro
I've left you a phone message,so you can add my number again.
DappaDonDave
Journeyman Pro
Generalising a bit I think.
Have you logged onto your sky email through outlook? It may/should have kept your contacts
OK, I've just done that and found loads of contacts but now need to import them to my Gmail!
I've found the section to do this but, it's asking this "Please select a CSV or vCard file to upload:". When I click the "Browse" button, it takes me to my "Desktop" pop up and wants me to select a file!!!??
Which one?
Rooter
Money List Winner
The sky.commail account should allow you to export contacts. if you can do this, save it as a .csv (like excel) file on your desktop. then open up gmail and "import" contacts, select your new file and robert is your aunties live in lover.
Simples!
Simples!
Its asking me choose a file from a pop up called "looking in Desktop" where there's a list of files, do I select a particular 1?
Rooter
Money List Winner
from Gmail? you need to create the file first from the sky account.
I'm in Gmail and I've found the area where I can import contacts from elsewhere, such as my Sky.com but, when I follow the prompts its now asking me to select a CSV or vCard file to upload and when I hit the browse button to do that, its a pop up on my computer saying desktop with My Docs, My Computer, My Network and loads more listed!
Rooter
Money List Winner
I'm in Gmail and I've found the area where I can import contacts from elsewhere, such as my Sky.com but, when I follow the prompts its now asking me to select a CSV or vCard file to upload and when I hit the browse button to do that, its a pop up on my computer saying desktop with My Docs, My Computer, My Network and loads more listed!
OK. but have you been in sky.com and exported your contacts? that is the file Gmail is wanting you to look for. thats why i said save it on your desktop when you create it as its easy to find..
Right, back in Sky.com and found the export contacts bit, its asking me to choose the programme I want to export to and I have a long list of
Microsoft Outlook:
Netscape/Thunderbird:
Yahoo! CSV:
vCard Single File:
(recommended for Palm Desktop users)
vCard, Zip of .VCF files:
(One .VCF file per contact, Outlook compatible)
Rooter
Money List Winner
Choose either .csv or .vcf both will be compatible with Gmail.
So which one of those is that in the list?
Rooter
Money List Winner
choose the outlook .csv will be the most common and compatible with Gmail
SwingsitlikeHogan
Major Champion
I usually manage to DUPLICATE all my contacts when I synchronise with my company Outlook - and that's a wee bit of a nuisance.
North Mimms
Tour Winner
This thread is making me nervous...
I have all my contacts in gmail.
I was setting up a smartphone for my mother and stupidly thought that quick way to import phones numbers would be to link mums phone to my gmail, get all family numbers and delete the ones she doesn't need. Thankfully gmail sync didn't like this and stopped me as these numbers would have been deleted from my gmail account, not just from her phone.
So plan B . remove gmail account from HER phone, but when I click on remove account button i get the following warning message
Remove account
Do you really want to delete this account? Deleting it will also delete all its messages, contacts and other data from the phone
To me remove and delete are not the same thing but this message is implying they are and it means delete
I have all my contacts in gmail.
I was setting up a smartphone for my mother and stupidly thought that quick way to import phones numbers would be to link mums phone to my gmail, get all family numbers and delete the ones she doesn't need. Thankfully gmail sync didn't like this and stopped me as these numbers would have been deleted from my gmail account, not just from her phone.
So plan B . remove gmail account from HER phone, but when I click on remove account button i get the following warning message
Remove account
Do you really want to delete this account? Deleting it will also delete all its messages, contacts and other data from the phone
To me remove and delete are not the same thing but this message is implying they are and it means delete
