chrisd
Major Champion
I bought a golf battery last year from an online supplier - Golftrolleybatteries.co.uk and it finally refused to finish the 18th hole a couple of weeks ago
I contacted them by email and they replied that often the problem is the charger. I told them that I bought a charger with the battery from them. They said that as the battery was over 12 months old that I couldn't claim on the warranty - it was only 10 days over the year!
They later said that batteries don't usually fail that quickly and suggested that it is likely to be a connection problem with my trolley. I told them that my trolley was puchased new after buying the battery, and that I had subsequently tried a new battery on the trolley and it was fine.
Their web site claims that more customers buy their batteries because of their quality and after sales service. They also have a banner reading
Don't get stuck with a cheap, poor quality battery and have to replace it again every year !
I will leave you to come to your own conclusion as to my opinion !!
Should they read this complaint I do, of course, have all the emails on record!
Chris
I contacted them by email and they replied that often the problem is the charger. I told them that I bought a charger with the battery from them. They said that as the battery was over 12 months old that I couldn't claim on the warranty - it was only 10 days over the year!
They later said that batteries don't usually fail that quickly and suggested that it is likely to be a connection problem with my trolley. I told them that my trolley was puchased new after buying the battery, and that I had subsequently tried a new battery on the trolley and it was fine.
Their web site claims that more customers buy their batteries because of their quality and after sales service. They also have a banner reading
Don't get stuck with a cheap, poor quality battery and have to replace it again every year !
I will leave you to come to your own conclusion as to my opinion !!
Should they read this complaint I do, of course, have all the emails on record!
Chris
