Go kart -Awesome!

[matt71]

Just a quick one to say how impressed I was this am with Go Kart customer service! They have really blown me away !

in short I purchased a New unused trolley from RW1986 the other day, who I have to say is a really top guy and was a pleasure to do with business with which was sent to me via City Link yesterday!

Anyway the courier has managed to damage the trolley in transit, I rang up Go kart to find out what I could do about getting it fixed and they have transferred the warrany over and said they would send me a new part for free! No quibble and refused to take anything of me, no matter who much I insisted!

Really was not expecting that and was bracing myself for an expensive repair!

so if Sandy or any other Go kart employees read this Well done and thank you ( Especially Shaun who I contacted over phone today) I will not hesitate to recommend this company to my friends !

Cheers- A now very happy Manc

 

[road2ruin]

Good stuff.....especially good to hear as I took delivery of my new GoKart Automatic trolley yesterday!!

 

[Deleted member 15344]

Have heard nothing but great words about G Kart customer service and once again they come up trumps :thup:

 

[chrisd]

I rang them a week back and said that a connector to my battery had broken, received a new part in the post next day!

 

[ScienceBoy]

Well I know what I want for Xmas and who I want it from!

 

[HomerJSimpson]

They have been a shining example on how customer service should be for many years. Good to hear they are still excelling themselves

 

[NorfolkShaun]

Mine is 2 years old now, really been a great trolley. Used the customer service a couple of time cannot fault them.

Hope I can get it through the winter then get it serviced.

 

[dufferman]

I bought one second hand from here, and in short spent another £100 on a service and got basically a whole new trolley!!

Plus they threw in a new carry bag when I bought a new battery!

Sandy should be proud!

 

[davidy233]

My wife's GoKart automatic has been awesome - one word of warning - I decided it would be funny to run with it while we were playing at St Andrews one day recently - once I let it go and it hared off at speed she said to me "It won't stop" - cue me running like a maniac after it to catch it before it could race across the green - knackered

 

[NorfolkShaun]

My wife's GoKart automatic has been awesome - one word of warning - I decided it would be funny to run with it while we were playing at St Andrews one day recently - once I let it go and it hared off at speed she said to me "It won't stop" - cue me running like a maniac after it to catch it before it could race across the green - knackered

Do you have a video, shoulda like it would be a great watch

 

[davidy233]

Do you have a video, shoulda like it would be a great watch

Sadly not - my carry bag got dropped and I moved faster than I have in years

 

[richart]

When I get too old to carry I will definitely get a GoKart. Probably not for years though.

 

[HomerJSimpson]

When I get too old to carry I will definitely get a GoKart. Probably not for weeks though.

Sorted that

 

[chappell07]

This is great news and makes such a change to hear about good customer service for a change! I have just started a thread asking about Electric trolley advice and experiences....didn't think to just use the search bar for previous threads (i'm new to the whole forum thing). This may have made up my mind though already.