Game Golf User Group

[Astraeus]

Is that all distances or from a certain distance. If all that's impressive

If GG is recording them as short game statistics, I think it means from within 100 yards. Above that becomes "approach" shots.

 

[simplyme]

That makes sense now, thank you! I had a blonde moment as usual.....

Inside 100 yards:

2% LEFT
16% SHORT
74% < 15 YARDS
2% LONG
0% RIGHT

 

[User 105]

My Live upgrade unit arrived yesterday and I can confirm it comes with a full set of tags.

I haven't had a chance to try it out yet thought.

I'm just wondering if I can use my original tags ?

If not then if I use new tags will it combine the data with the other tags ? If not then I'm basically starting all my stats again.

I'll have to have a play about later.

 

[Deleted member 16999]

My Live upgrade unit arrived yesterday and I can confirm it comes with a full set of tags.

I haven't had a chance to try it out yet thought.

I'm just wondering if I can use my original tags ?

If not then if I use new tags will it combine the data with the other tags ? If not then I'm basically starting all my stats again.

I'll have to have a play about later.

I think it's your account that matters not the tags, you register your unit against your account. I replaced a broken tag and it made no difference to recording of stats.

 

[jdpjamesp]

My Live upgrade unit arrived yesterday and I can confirm it comes with a full set of tags.

I haven't had a chance to try it out yet thought.

I'm just wondering if I can use my original tags ?

If not then if I use new tags will it combine the data with the other tags ? If not then I'm basically starting all my stats again.

I'll have to have a play about later.

So does this mean a lot of people will have the old model and the new model with full tags, hence selling the old model with tags for a good price over the next few weeks and months?

 

[Beezerk]

I am tempted by one of these but I need them to come down in price a smidge more to get it under the wifes radar :thup:

 

[User 105]

So does this mean a lot of people will have the old model and the new model with full tags, hence selling the old model with tags for a good price over the next few weeks and months?

I'd imagine so. I'll be keeping both of mine a few weeks until I'm comfortable the live version is working ok and then my m8 said he might buy my classic. But if not I'll probably stick it on the forum for sale.

 

[Deleted member 16999]

So does this mean a lot of people will have the old model and the new model with full tags, hence selling the old model with tags for a good price over the next few weeks and months?

Yep, watch this space&#128515;

 

[jdpjamesp]

This is all good to hear. If folks hold on until after Christmas I'll be in the market

 

[UlyssesSky]

I have just been in contact with GG support regarding the flag position, and got the following answer:

Right now, the system should default the pin location to 2-3 feet for all 2- and 3+ putts. That said, with new features we plan on revisiting the default logic and are reviewing tools that might help the editing process to make it easier for those who do want to edit every green.

So right now, if you want your strokes gained stats for putting (and short game) as accurate as possible, you should probably tag at the flag location and/or manually edit the exact pin position after the round.

 

[rickg]

Absolutely fuming!! :rant:

Pre-ordered my Live unit on Oct 23rd. Received an email Friday saying it had shipped with a link to the tracking info.
The link didn't work....didn't recognise my order number , nor my email address.

No big deal, just wait until it turns up, after all it shipped Friday so should be here Mon,Tues.

Still hadn't arrived this morning so contacted the telephone number provided with the shipping email and they said they will need to issue a refund and I will have to place a new order if I Want a unit. :angry:

Absolute joke!! The whole point of pre-ordering was to get a unit as soon as they became available.

Don't think I'm going to bother with ordering one now, will just stick with my old unit.

Not Happy!

 

[woody69]

Absolutely fuming!! :rant:

Pre-ordered my Live unit on Oct 23rd. Received an email Friday saying it had shipped with a link to the tracking info.
The link didn't work....didn't recognise my order number , nor my email address.

No big deal, just wait until it turns up, after all it shipped Friday so should be here Mon,Tues.

Still hadn't arrived this morning so contacted the telephone number provided with the shipping email and they said they will need to issue a refund and I will have to place a new order if I Want a unit. :angry:

Absolute joke!! The whole point of pre-ordering was to get a unit as soon as they became available.

Don't think I'm going to bother with ordering one now, will just stick with my old unit.

Not Happy!

It's inconvenient, but hardly the end of the world. If you want the new unit, why not just order it again?

 

[rickg]

It's inconvenient, but hardly the end of the world. If you want the new unit, why not just order it again?

Because pre-ordering was going to get me the unit as soon as they came out.....now I will have wait until they fulfil all existing orders which given the expected demand is likely to be some time.

 

[rickg]

How long have other users had to wait between receiving the email confirmation to say it had shipped and actually receiving the unit....plus were you able to track your orders?

 

[User 105]

rick, I ordered mine the same day they opened pre-orders and got mine on Monday. I think I got the shipment notification on Friday.

I think it's a different company handling the orders\shipping. My contact with them wasn't good either. I'd suggest going back via the support page on the GG site who have always been brilliant.

 

[3565]

Thank god I didn't upgrade mine.

 

[woody69]

Because pre-ordering was going to get me the unit as soon as they came out.....now I will have wait until they fulfil all existing orders which given the expected demand is likely to be some time.

I appreciate it is frustrating, but people sometimes make mistakes. Why don't you go back to GG on their support page and explain what has happened. Getting all upset and throwing the toys out the pram doesn't really help you does it.

 

[rickg]

I appreciate it is frustrating, but people sometimes make mistakes. Why don't you go back to GG on their support page and explain what has happened. Getting all upset and throwing the toys out the pram doesn't really help you does it.

Thanks for that....I'm no longer angry...you've been a great help.

 

[Deleted member 16999]

Absolutely fuming!! :rant:

Pre-ordered my Live unit on Oct 23rd. Received an email Friday saying it had shipped with a link to the tracking info.
The link didn't work....didn't recognise my order number , nor my email address.

No big deal, just wait until it turns up, after all it shipped Friday so should be here Mon,Tues.

Still hadn't arrived this morning so contacted the telephone number provided with the shipping email and they said they will need to issue a refund and I will have to place a new order if I Want a unit. :angry:

Absolute joke!! The whole point of pre-ordering was to get a unit as soon as they became available.

Don't think I'm going to bother with ordering one now, will just stick with my old unit.

Not Happy!

Hi Rick, I also received the email Friday to say it was dispatched and still nothing, I phoned them after your post and was told to give it a few more days as it was showing on their system as out for delivery, I'll let you know.

I also emailed Customer Support who got straight back to me and said they expected all units to be delivered by 30 November.

Really strange you being told to re-order, Have you emailed Game Golf Support they seem more switched on than their delivery company, I would definitely make a fuss mate.

 

[rickg]

Hi Rick, I also received the email Friday to say it was dispatched and still nothing, I phoned them after your post and was told to give it a few more days as it was showing on their system as out for delivery, I'll let you know.

I also emailed Customer Support who got straight back to me and said they expected all units to be delivered by 30 November.

Really strange you being told to re-order, Have you emailed Game Golf Support they seem more switched on than their delivery company, I would definitely make a fuss mate.

Hi mate, I sent them an email immediately after the help desk said I would need to be given a refund as it sounded a bit fishy.
So far just received the normal acknowledgement.
I won't be re-ordering for at least a few days until it's obvious it's not turning up.
Even then I might not bother and just stick with the old unit.