I have to say, I've had pretty good experience with car insurers of late.
I've been with the same company for 4 years - Elephant.
Every year they send me a ridiculous renewal quote and every year I do one maybe two "comparison" quotes to see what comes up as the cheapest.
Once I have this I call them and I basically say "what's the craic? I can get it this cheap online". They say "let me see what we can do" and always get it to within £5 or less of the cheapest online quote I found.
HAd a bit of a to-do on Friday as I was sorting out switching the insurance to my new Mondeo. They wanted an extra £150 on top of what I had already paid for my yearly premium on my current car. I was told that this is because I don't get the "new quote" discount. Told the customer service bloke I wasn't having that as it would be cheaper for me to cancel my policy and start a new policy.
Next thing I know, I get a phone call from the sales team (based in Canada, excellent customer service) to let me know my options.
Long story short: They are cancelling my current policy on Sunday and refunding whatever money I'm due back (£446 total premium - the 30 days I've been using it, so I'll get back just over £400) and waiving the "admin fee" of £45 that you usually pay to cancel.
They have started a brand new policy for the Mondeo which will be costing me £354 for the year, nearly £100 less than what I'm currently paying and £100 less than the cheapest quote I found online!
Really cannot fault the customer service of Elephant one bit.
I have to say, I've had pretty good experience with car insurers of late.
I've been with the same company for 4 years - Elephant.
Every year they send me a ridiculous renewal quote and every year I do one maybe two "comparison" quotes to see what comes up as the cheapest.
Once I have this I call them and I basically say "what's the craic? I can get it this cheap online". They say "let me see what we can do" and always get it to within £5 or less of the cheapest online quote I found.
HAd a bit of a to-do on Friday as I was sorting out switching the insurance to my new Mondeo. They wanted an extra £150 on top of what I had already paid for my yearly premium on my current car. I was told that this is because I don't get the "new quote" discount. Told the customer service bloke I wasn't having that as it would be cheaper for me to cancel my policy and start a new policy.
Next thing I know, I get a phone call from the sales team (based in Canada, excellent customer service) to let me know my options.
Long story short: They are cancelling my current policy on Sunday and refunding whatever money I'm due back (£446 total premium - the 30 days I've been using it, so I'll get back just over £400) and waiving the "admin fee" of £45 that you usually pay to cancel.
They have started a brand new policy for the Mondeo which will be costing me £354 for the year, nearly £100 less than what I'm currently paying and £100 less than the cheapest quote I found online!
Really cannot fault the customer service of Elephant one bit.
elephant eh i will try to remember them
very good, sir!Mr Flux doesnt seem to be a big fan of NI, I will be moving it to Greenlight this year as I know Tony one of the Directors and he did me a good deed on the X5 originally. They are modification friendly too, once this new bigger turbo goes in, he'll need to be
The renewal for the missus Volvo XC90 (4 x 4) came through from Volvo Ins (Royal Sun Alliance) and it was up by £50 to £495 so I tried Gocompare and had a best quote from the AA at £349 with breakdown cover FOC which I upgraded to their top home start, recovery etc for £60. Well pleased
Could be worthwhile you calling the AA direct.
The AA were quoting £1300
10 years no claims, 3 points for speeding and the cars barely worth £3,000, yet they want over £700 a yearI could get some new bats for that!
