road2ruin
Q-School Graduate
I thinned out my garage collection a few months back and one of the clubs I sold was a TM Stealth 2 5 Wood. It was in very good condition and had no damage outside of the usual usage marks etc. Out of the blue I have just had a return request as the buyer claims the club is defective, the club head has just cracked while hitting ball on the range for the first time. This item was sold on the 29th April and he would have received it very shortly after so he’s claiming that having had the club for 2 months it’s only now that he’s tried it and it cracked first time. I know the state of the club and it’s highly unlikely that this happened, I just don’t believe him. The issue I have is that with all the scare stories about buyers vs sellers am I likely to end up having to refund him and then have a completely useless club back? I think it’s outside of the eBay returns policy however PayPals is 180 days and from what I gather they almost always side with the buyer.
Any advice to what I should do or am I going to have to suck it up and essentially pay out a load of cash back for a club that I think he’s damaged and now is trying his luck with?
Any advice to what I should do or am I going to have to suck it up and essentially pay out a load of cash back for a club that I think he’s damaged and now is trying his luck with?