Club V1 Switch - nightmare

[upsidedown]

Okay so HDID works, but I can't book anything on it. HDID have told me to speak to the club and my club are telling me to speak with HDID! I just want to book a round, and a comp! Why dear god, why!

Does sound bit of a nightmare, can one of your mates book you in and then take themselves out?

 

[wjemather]

Okay so HDID works, but I can't book anything on it. HDID have told me to speak to the club and my club are telling me to speak with HDID! I just want to book a round, and a comp! Why dear god, why!

Sounds like a configuration issue that your club should be able to sort out; which will get easier for them as they become more familiar with the system - online chat support is available to them through ClubV1.

Is there any reason why the club can't/won't do bookings for you via the backend while they sort your account out?

 

[Mandofred]

I'm uninstalling, reinstalling, deleting, registering, reregistering and nothings working! I'm having a right moment!

Should have seen me earlier trying to drill some holes in walls so my wife's daughter can hang a couple of curtains (she just moved house). Plaster board so old I was pushing the plugs right through the wall trying to get a screw in them.....I do tend to swear a lot and start foaming at the mouth. Luckily my wife was there to bring me around to reality. Nothing to do with golf

 

[Sats]

Okay I've had my diva moment and now an eureka moment. My son's membership has my email attached to it - hence the two emails links to the account. I'm hoping I'm right and I've asked that this be sorted - I sent an email to both club and HDID. Hopefully my wobbles are over and I can go back to my cool under fire character

 

[Red scorpion]

If you can get onto hdid, club v1 is same login details.ours is only for comps when
they become live,not for rounds

 

[Sats]

Done. It was that my email address is also for my son at the club. Luckily at the click of a button it's now been sorted. Irritating that it's taken 3 days now and the total of 12 emails to both HDID and the club to sort it out when it took seconds.

Cl

 

[Lord Tyrion]

I wish there was a dancing emoji I could insert at this point but well done . It wasn't quite as long term or involving as @fundy and his house search but a good few of us were with you on the ride

On a genuine note, it is irritating that this could not be resolved in seconds and 1 or 2 emails, which is what it only really needed.

 

[Swango1980]

Done. It was that my email address is also for my son at the club. Luckily at the click of a button it's now been sorted. Irritating that it's taken 3 days now and the total of 12 emails to both HDID and the club to sort it out when it took seconds.

Cl

Your club will be delighted that you continue your membership with them

 

[Sats]

Your club will be delighted that you continue your membership with them

 

[rulefan]

My club has changed it's computer systems for members from masterscoreboard to ClubV1. It's a bloody nightmare, I've not been able to sync to the club and the support is about a useful as a chocolate teapot. Does anyone else's club use CLUB V1 and am I a rarity or did you also have issues with the system?

What a pity. HandicapMaster (which backs MasterScoreboard) has far the best support of any other major ISVs. Not sure that there any 'minor' players since the change to WHS.