Any consumer legal experts?

[jdpjamesp]

I recently bought registration of a .co.uk domain name through Godaddy. After realising they were ripping me off I tried to cancel. I cancelled within 5 days of the original payment. According to them a .co.uk domain name is non-refundable. Where do I stand in terms of the law? I thought I had a cooling off period of some description with it being a distance purchase?

 

[guest100718]

You acknowledge and understand that Domain names are not entitled to cooling off periods under Regulation 13(1)(c) of the Distance Selling Regulations 2000.

 

[jdpjamesp]

Thanks paddy. Pain in the royal, but fair enough. The annoying thing is they told me I could cancel. What they failed to tell me was that I wouldn't be refunded. But then they're robbing sods drawing people in with cheap first year registrations, signing them up to auto renewals, and then hiking the price.

 

[Foxholer]

I recently bought registration of a .co.uk domain name through Godaddy. After realising they were ripping me off I tried to cancel. I cancelled within 5 days of the original payment. According to them a .co.uk domain name is non-refundable. Where do I stand in terms of the law? I thought I had a cooling off period of some description with it being a distance purchase?

Try registering something like Godaddy-is-a-ripoff.co.uk with them then!