American Golf or...

Blimey what happened here then

AG fill a good gap in the market - useful to try a wide range of clubs.

I mainly use them to find clothes
 
J55TTC said:
I'll fill you in on a recent experience...

For various reasons I've not been golfing for the past few years, but my son showed a sudden interest - more like obsession so I took him down to our local American golf (Camberley) after several sessions at top golf with their crappy generic clubs. Honestly, I cannot think of anywhere else to go in our area, it's the only golf shop I'm aware of - other than another AG.

A quiet sunday morning, a few customers are browsing but we are generally left alone to familiarise ourselves with the store. After 5 minutes or so a chap appears and says "just let me know if I can be of any help". We started chatting about junior clubs etc etc my son was measured and fell right between 2 sizes. He advised to go for the slightly longer set as they would last longer and we wouldn't be replacing them if he has a growth spurt - solid advice IMO. Showed us a few options but made a recommendation which we followed.

The swing analysis bay was empty and before we had even paid for the clubs he let my son hit as many balls as he liked. Kids being kids I couldn't get him off there but it wasn't a problem unless someone else wanted to test something out. While this was going on I was eyeing up the mizuno irons, I started playing golf aged 11 and I have always had a thing for mizuno irons ever since. Even though I was walking around drooling all over the place I was left alone until I asked if I could try a few and he happily obliged. he said we could do a full no obligation fitting session if I wanted but it would take an hour. Why not eh, my clubs are 20+ years old and in need of replacement!

Anyway after trying all sorts for club and shaft combos from all the major manufacturers I settled on the mizuno 850 forged. Hadn't got a clue what they were on the rack for but without prompting him he said we can price match any deal you can find. A quick google here and there sorted a good deal but to be honest I thought sod it, it's been such a helpful and friendly encounter I'm happy to just order them.

So i signed signed up th their club card which doesn't offer discounts but apparently you do get a few rounds of golf for free each year - I'll see what happens but it's free anyway so what's to loose?

in conclusion and all my opinion of course:

Solid advice from start to finish.
Literally bent over backward to help.
Friendly, polite and not pushy in the slightest.
Price match.
In my area, I don't know of another walk in golf store.
Good selection despite not being a massive store.
Click to expand...

i know I waffled on a bit here but I just wanted to conclude the overall service.

When end I ordered the custom fit clubs I was told 7 working days. Ordered on Sunday 3/4/16 - arrived I store to collect 11/4/16 - that's 5 working days! Obviously this is down to mizuno and not AG.
 
Hilarious......'Keele Driving Range"......how to do irreparable damage to your business in a few thoughtless clicks on a very popular national internet golf forum.

As mentioned, hope it was (a) a wind up or (b) he is the sole owner/shareholder (because I feel really sorry for any business associates of his if thats his idea of online marketing) :):)
 
Perhaps he is an ex LYNX golf trainee, they REALLY KNOW how to balls up an image on a forum, when they were punting their famous magic hot headcover
 
Our nearest American Golf shop is over 40 miles away and I've never even seen a Direct Golf store so a choice would be nice. Sports Direct can hardly be described as a golf store (even though I have bought a few bits from there on the odd occasion I have popped in), so, my only real choices are online or local pro shop. I try to use the pro shop as often as possible and even ask for vouchers for there for Xmas and birthdays but the choice is limited so the majority of my dosh is spent on online purchases (mainly Clubhouse Golf and County Golf).
 
KeeleDrivingRange said:
If you live in Blackpool you aren't a potential customer.
Click to expand...

That's a silly attitude.

I live in Ipswich. I've never been in your place but I've been to Stone driving range in the last couple of years when I was passing through on my way to a forum golf meeting. I play all over the country during the year, not often, maybe just four or five times, but usually such trips involve an overnight stay.... so what better way of killing a couple of hours than to visit a well stocked golf shop and hit some balls on the range.... yours could be that range which I choose to visit.

So Jack BFC and myself might not be "target" customers.... but we are "potential" customers.

I also happened to live in Stafford many years ago and have several golfing friends who live in the Staffordshire/South Cheshire areas.... so you know... to dismiss Jack because of where he lives, and by extension myself, with such reckless abandon, is potentially an opportunity to dismiss those who I know... who could be your "target" customers.
 
Had my best ever golf shopping experience at AG in Hedge End on Sunday. Spent 45 minutes in the bay, hit a few different fairway woods and hit my own for comparison. Ended up not buying anything, but have a good idea of what I need from a new 3 wood thanks to the help from guy in there. No pressure to buy, only spoke about the cost of the cheapest one. And he told me to go away and have a think about it. I honestly don't think I could've had the same experience in a pro shop without feeling like I needed to buy something.
 
The important things, and AG has them pretty much which is why I would go there :
- big big range
- no discounts. The price is there, you take it or leave it.
- low prices
- good sales

I dont need advice - golf gear advice is a nonsense anyway. Its just regurgitated advert copy, vacuous banter, or pseudo science verging on fraud.
 
I go to a couple of AG shops, always friendly helpful staff that appear to have been well trained. I also use an independent store, but often they just don't have what I want.
 
Can AG please open a shop somewhere near me ???? We have about 15 decent golf courses within a 10 mile radius all with a strong membership and our part of the country, North Lincs, is crying out for a decent golf shop. It would absoloutely smash it i'm sure. All of my AG experiences have been very good be it Ipswich, Lakeside, Norwich, Moortown, Colchester, Hull or Braintree.
 
I've re-read this thread from start to finish today (after reading it yesterday because i could't believe it when I first read it)

I've come to the following conclusions;


the OP is a disgruntled ex-employee trying to feck up its old employer

the OP is just trolling, judging by his attacks on posters just offering an opinion

the OP is a very young member of staff of his company, and thought he would seek a bit of info on the net to try and (daftly) increase their customer footfall.

the OP is in charge of his business and is looking to increase his turnover (unlikely given his attitude)


Being a betting man I would stick a fiver on him being a wind-up merchant trying to feck-up his former employee, but then im rubbish at betting :D.

In any scenario, I have ABSOLUTELY no doubt, that his superiors have no idea that he is doing this on a major national golf forum.

If I found any of my staff using my company name on a forum like this I would be straight down the disciplinary route
 
drewster said:
Can AG please open a shop somewhere near me ???? We have about 15 decent golf courses within a 10 mile radius all with a strong membership and our part of the country, North Lincs, is crying out for a decent golf shop. It would absoloutely smash it i'm sure. All of my AG experiences have been very good be it Ipswich, Lakeside, Norwich, Moortown, Colchester, Hull or Braintree.
Click to expand...

Ill swap you our AG for your 15 decent courses within a 10 mile radius?
 
You must log in or register to reply here.

Similar threads

rudebhoy
American Golf Advent Calendar - bargain or not?
Replies
18
Views
8K
Backache
B
BigJC_H4H
Choosing a Charity
Replies
9
Views
537
kp17
kp17
B
How Do They Make Any Money?
Replies
18
Views
2K
cliveb
C
I
first timer golf lessons - new clubs needed from the start?
2 3
Replies
46
Views
4K
Voyager EMH
Voyager EMH
H
Best course played & why?
4 5 6
Replies
111
Views
3K
Klimski
Klimski
Top