UPS deliveries

Potor_36

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Anyone here have a decent understanding of how UPS deals with deliveries that they can't make?

Cut a long story short, I've got some irons supposed to be arriving tomorrow and it turns out that there wont be anyone at home to sign for them until 1 ish, by which time there is a pretty good chance the van will have already called. They have an option to redirect it to a local holding area so that you can pick it up yourself, but it seems that you can't request this until they have already tried and failed to deliver?

I'm desperate to get hold of the clubs tomorrow cause you can't pick them up from the holding area over the weekend and I want to get playing with them as soon as possible. So, if I come home during my lunch hour and contact them (assuming they have tried to deliver by then), do you think they are likely to get the package to their pick-up site the same day? Or is it going to be a case of 'we will redirect it and you can pick it up next week'?
 

Ethan

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The UPS guys will sometimes make a second attempt to deliver same day, otherwise will leave a card, which you can use to pick up at the local depot, or call and rearrange delivery. If you contact them that evening, they should redeliver next day.
 

Golfmmad

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My wife is having a phone delivered tomorrow and received a text today from the carrier company that read:

Your parcel will be delivered on 4th Feb. To change it to 7th Feb reply 1, 8th Feb reply 2 or 9th Feb reply 3. Please only reply 1,2 or 3.

I've never seen that before - good communication,which gives you plenty of options. It makes good sense too, from the carriers point of view,to save another journey, what with the ever increasing fuel costs.

I know this doesn't help the OP, but thought it relevant. :)

Golfmmad.
 

Potor_36

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Thanks for the advice guys, hopefully I'll be able to grab them after work tomorrow then.
A special thank you to Golfmmad for your extremely helpful response :)
 

viscount17

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I was expecting a UPS delivery (repaired PW) 'before 12', hadn't arrived and had to go or be late for the round. I passed two UPS trucks pulled up in a layby at a greasy half-a-mile down the road.

as to OP, I very much doubt that you will be able to collect them today or, depending on where their pick-up site is, tomorrow.
non-delivered can be returned to their originating depot, which may not be your nearest, or to the nearest local depot but not usually until they complete their round. it would probably be pointless ringing as the depot will have no knowledge that it hasn't been delivered until he returns.
 

griffgolf

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Anyone here have a decent understanding of how UPS deals with deliveries that they can't make?

Cut a long story short, I've got some irons supposed to be arriving tomorrow and it turns out that there wont be anyone at home to sign for them until 1 ish, by which time there is a pretty good chance the van will have already called. They have an option to redirect it to a local holding area so that you can pick it up yourself, but it seems that you can't request this until they have already tried and failed to deliver?

I'm desperate to get hold of the clubs tomorrow cause you can't pick them up from the holding area over the weekend and I want to get playing with them as soon as possible. So, if I come home during my lunch hour and contact them (assuming they have tried to deliver by then), do you think they are likely to get the package to their pick-up site the same day? Or is it going to be a case of 'we will redirect it and you can pick it up next week'?

Just leave a note on your door telling the UPS delivery driver to go to a neighbour who you know will be in...job sorted :)
 

Oddsocks

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My wife is having a phone delivered tomorrow and received a text today from the carrier company that read:

Your parcel will be delivered on 4th Feb. To change it to 7th Feb reply 1, 8th Feb reply 2 or 9th Feb reply 3. Please only reply 1,2 or 3.


Golfmmad.

That will be a Dpd delivery then ;)
 
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