Ordered something from Go Outdoors a few weeks ago, I thought it was click and collect turned out to be order from warehouse and delivered to store.
I called in and had a minor rant at the manager as the website wasn’t clear that it wasn’t click and collect I was selecting.
Anyway she was great and just got my stuff from the shop stock and said they’d replace it when my order arrived at the store.
Just had an email saying I’ve got a full refund for the items I never collected from store 😂
Now normally I’d fess up but sod em, they need to sort out their online ordering system.