R1's for £99

[Oddsocks]

Used GD once, ordered 3 items which showed in stock, got an emailing which was poorly written saying one item was out of stock, after bounding 5 or 6 emails back and forth turns out non of the items were in stock , no alternatives suggested and my order was cancelled.

I get the impression the odd bargain is there but that's it

 

[Hendy]

Shame the postage so high to n.Ireland. some great deals on there.

 

[kmdmr1]

We've been through this AG dont price match Golf Depot.....

Think they will,( On some occasions)
I have purchased a Sky Caddie SG2.5 also a Nike carry bag from AG Chester,price matched with Golf Depot Chester

 

[Jazzy19790]

That's still a really good deal. Even if it's clearance that's a giveaway price[/

just wondering if anyone had ordered one of these? If so have you checked your account to see what status your order is at?
i have ordered and it would appear as if they are just refunding my order.

 

[tugglesf239]

We've been through this AG dont price match Golf Depot.....

Oh yes they do.

Perhaps not always, but they most definitely do.

 

[Which tree did that hit]

just wondering if anyone had ordered one of these? If so have you checked your account to see what status your order is at?
i have ordered and it would appear as if they are just refunding my order.

My order is showing as 'order received' with a dispatch date of jan 6th so all looks ok for me

What is your order status?

 

[Jazzy19790]

My order is showing as 'order received' with a dispatch date of jan 6th so all looks ok for me

What is your order status?

Mine says order received then underneath, please note this order has been refunded.

not sure I'm going to get this. When you place your order?

 

[Which tree did that hit]

Doesn't sound like it

I ordered mine as soon as I saw this thread on Christmas Day

 

[Jazzy19790]

Mine says order received then underneath, please note this order has been refunded.

not sure I'm going to get this. When you place your order?

I got email sent on Christmas Eve, my order was placed straight away. Invoice states 24/12/13. I did order golf balls as well so can only hope they have refunded them.

 

[Dave B]

I ordered the driver and 2 dozen Calaway Hex Chrome + balls at around 13-00 on Xmas day. My playing partner who'd been looking for a new driver for a while also ordered one after I phoned him to tell him about the add.

My order status states:
Delivery - SENT OUT JAN 6

The driver status changed on Xmas afternoon to £149.99, (see an earlier post on this thread for the approximate time). This would suggest that either the offer ended or they sold the quota of R1's they were willing to sell at the offer price.

I would suggest that you give them a phone call to confirm the status of your order. If they advise that your order has been cancelled, ask to talk to the manager to find out what the problem is.

If he tells you they cannot supply, politely advise him that you have legal contract under the sales of goods act and because the price was changed and not the stock status, they have a legal obligation to supply.

If he counters by stating that they have no stock left, just simply tell him that's ok, if he orders you one you'll wait as he should have no problem getting one from TM.

 

[BTatHome]

Except that none of that 'legal contract' you talk about is true. They can decide if and when they decide to send it, they offer something for sale, you make an offer to purchase and if they accept it then it can be sent .... in most cases of online transactions when they take the money is the acceptance of their side. However even at that point they can still cancel (and most places have it in the terms and conditions).

 

[Dave B]

BT according to trading standards if the company accept the order and give you a reference number or confirmation email they have to honour the price.

The only exception to the above is if they have made a genuine mistake and sold a product at a price where it is obvious to the buyer that it is incorrect, in which case they have to withdraw the product and sell it at the correct price. An example of this is a TV which had been reduced to £599 but was advertised for £59.99.

If the seller deliberately miss advertises a product to stimulate a false market, i.e. to pull people into a shop they can be prosecuted by trading standards.

My guess is that the R1's were advertised as a loss leader to stimulate hits on the site and generate turnover.

I've never had any problems with Gold Depot so hopefully I and the others who ordered should receive our drivers next week.

Fingers crossed :mmm:

 

[Which tree did that hit]

I got email sent on Christmas Eve, my order was placed straight away. Invoice states 24/12/13. I did order golf balls as well so can only hope they have refunded them.

I admit that this would be classed as overly picky however the item did say Xmas day only all over the page, may they have cancelled your order as you jumped the gun by a day?

not a criticism, just a thought

 

[groundskeeperwilly]

I admit that this would be classed as overly picky however the item did say Xmas day only all over the page, may they have cancelled your order as you jumped the gun by a day?

not a criticism, just a thought

The offer didn't actually last all Christmas Day either though-price was put up in the afternoon.

 

[Jazzy19790]

I did think that they could try say that. I think least that they could do would be to email and inform me of that!

 

[Which tree did that hit]

I agree, although I have seen a few posts to say that their communication isn't the greatest.

would give them a bell tomorrow and ask the question

 

[coley167]

I ordered the R1 at £99 on xmas eve. Just received an e mail advising 'we have run out of covers and wrenches can we have number to call you to get £14.99 for us to buy'
Just had a phone call from a guy that works there who said they'd sold so many that they've run out and he's been tasked with phoning customers to get the extra amount. Sounded like he'd had a hard time from a lot of customers he'd phoned.
I politely advised that I paid £99 for a club which includes these items and i'm not prepared to pay extra due to them running out of stock.
Will be interesting to see what happens next

 

[shivas irons]

Oh dear oh dear oh dear obviously some of you newbies haven't seen previous threads.......

 

[Dave B]

Shivas.

Could you please provide further light on previous threads. I also received the same phone call as coley167 and refused to give my security code over the phone. I'm now deeply concerned as Gold Depot should have my details from when I placed the order.

 

[coley167]

Shivas. Yeah I saw the previous threads so made sure I used a card with insurance so if anything went wrong i'd get my money back.
Dave B - they didn't ask me for my security code