Smiffy
Grand Slam Winner
About 3 months ago I settled a loan with Santander. Contacted them to get a settlement figure, which they supplied. Duly sent the required amount over to them, and cancelled my DD, but a month later got a letter from them to say that I was still owing them one months payment . Apparently, the settlement figure had taken into account a payment that was due around the time of my settlement request. After a lot of faffing around, mainly being kept on hold for ages in their 'phone queuing system, I paid the remaining payment.
Have recently applied for a re-mortgage, and been declined due to a late payment on a loan.... it's the Santander one which is showing on my credit report!!
I have carried out an Experian check and there is no adverse showing against me at all. A score of 988 out of a "possible" 999!!
Up until now, I have had a perfect record. Had the same mortgage for 12 years, believe it or not, with Santander!!!!
To say I'm pee'd off is an understatement.....
Have recently applied for a re-mortgage, and been declined due to a late payment on a loan.... it's the Santander one which is showing on my credit report!!
I have carried out an Experian check and there is no adverse showing against me at all. A score of 988 out of a "possible" 999!!
Up until now, I have had a perfect record. Had the same mortgage for 12 years, believe it or not, with Santander!!!!
To say I'm pee'd off is an understatement.....