Limited (Broadband)

[kmdmr1]

I know we have some IT specialists on here,and was looking for some help regarding broadband,
We have BT (Infinity) we can connect to the internet then it goes off and comes up with (Limited)
Any advice would help,
Thanks

 

[spongebob59]

I know we have some IT specialists on here,and was looking for some help regarding broadband,
We have BT (Infinity) we can connect to the internet then it goes off and comes up with (Limited)
Any advice would help,
Thanks

Try posting here :
https://community.bt.com/t5/Broadband/ct-p/BB

 

[CMAC]

I know we have some IT specialists on here,and was looking for some help regarding broadband,
We have BT (Infinity) we can connect to the internet then it goes off and comes up with (Limited)
Any advice would help,
Thanks

phone their helpline

 

[kmdmr1]

phone their helpline

Very helpful,
Do you not think I have already done that ???????????????????????????????

 

[Foxholer]

Try posting here :
https://community.bt.com/t5/Broadband/ct-p/BB

This seems to be reasonably effective - along with some tweets to raise visibility if they put you off!

 

[CMAC]

Very helpful,
Do you not think I have already done that ???????????????????????????????

clearly not as you didnt say what you had done- mind reading doesn't work on forums!

 

[guest100718]

Maybe you have a limit and have hit it?

 

[bluewolf]

Far from an expert, but in my experience, when the Internet Connection icon on your compooterator says "Limited" it could mean that you are connected to the Router, but that the Router isn't connected to the internet. I know it's probably a daft question, but have you tried turning the Router off then on again?

 

[6inchcup]

Far from an expert, but in my experience, when the Internet Connection icon on your compooterator says "Limited" it could mean that you are connected to the Router, but that the Router isn't connected to the internet. I know it's probably a daft question, but have you tried turning the Router off then on again?

then dance round the router chanting ,then make a sacrifice to the gods,then cry,or find out what type of connection you have,is it cable or fibre optic,see what your fair usage is as you could be over it,or just hit it with a rolled up newspaper !!!!

 

[bluewolf]

then dance round the router chanting ,then make a sacrifice to the gods,then cry,or find out what type of connection you have,is it cable or fibre optic,see what your fair usage is as you could be over it,or just hit it with a rolled up newspaper !!!!

Ah, the old "St Helens" approach to new technology...

 

[Captainron]

Ah, the old "St Helens" approach to new technology...

Don't they normally burn people for claiming that electicy exists there?

 

[bluewolf]

Don't they normally burn people for claiming that electicy exists there?

They're still burning people who have indoor plumbing in St Helens mate...

 

[6inchcup]

They're still burning people who have indoor plumbing in St Helens mate...

couldnt beat the tin bath in front of the range,6 of us stuffed into it carbolic soap,scrubbing brush and towels made of what felt like sacking,bare foot on the lino as you dashed upstairs to climb into bed 3 at one end 3 at the other,happy days!!!!! anyway forgeting what i do on a THURSDAY night,is it broadband or cable ?

 

[PhilTheFragger]

Far from an expert, but in my experience, when the Internet Connection icon on your compooterator says "Limited" it could mean that you are connected to the Router, but that the Router isn't connected to the internet. I know it's probably a daft question, but have you tried turning the Router off then on again?

Id agree with Bluewilf , thats the most likely explanation, Is anything else connecting through the router to the internet,? wifi on a phone? is that working?

simply pull the power lead out of the router , count to 10 and plug back in, then wait 5 minutes for it to reboot and reconnect
Fixed??

 

[CMAC]

couldnt beat the tin bath in front of the range,6 of us stuffed into it carbolic soap,scrubbing brush and towels made of what felt like sacking,bare foot on the lino as you dashed upstairs to climb into bed 3 at one end 3 at the other,happy days!!!!! anyway forgeting what i do on a THURSDAY night,is it broadband or cable ?

is that a normal Sat night after the pub in your parts? if so, how do I join:smirk:

 

[ScienceBoy]

Internet connectivity issue here it seems, "Limited" status for your wired or wireless connection is working but access is local only and you are not getting the proper response from your ISP.

It could be your service is interrupted somehow or you just need to restart your router.

The common advice is to leave it off for 1-2 hours and turn it back on, I think this just buys the ISP a chance to fix any wider issues but it is a rule I have been using in the past (when access is not critical) and it has worked.

30 minutes has also worked many times, who knows why but it just has done (probably a multitude of different reasons and none ever the same).

I wish it was more scientific but its just "turn it off and on again" with a pause in the middle.

 

[Crazyface]

and only a 30 second pause. i had this problem on saturday. A quick flick of the switch and....fixed.