Exceptional service from Swingbyte

[Maninblack4612]

I hadn't used my Swingbyte for a long time & got it out to connect it with my new phone. After a full charge it refused to switch on at all. I contacted Swingbyte via their website & got a fast reply telling me to try various things, none of which worked. They then asked me for details of the supplier & date of purchase to process a warranty claim. I explained that it was over 1 year old & that, having bought it second hand, I didn't have the details anyway. They came back to me & said they would treat it as an exception & if I paid the P&P from Chicago they'd send me a replacement. They had no evidence that I even owned a Swingbyte, except for my word. To say I was pleasantly surprised is an understatement.

 

[Hacker Khan]

Glad you had a good experience with them. To be honest mine has been repaired so many times I am fed up with it. Great idea and stats, but the fixing connection to the club is badly engineered so it lets it down.

 

[HomerJSimpson]

That seems top quality service. Any idea how long it'll take to get a replacement?

 

[Maninblack4612]

That seems top quality service. Any idea how long it'll take to get a replacement?

Not sure, but paid the P & P on Thursday & it's on its way. I'll post when it arrives.

 

[HomerJSimpson]

Not sure, but paid the P & P on Thursday & it's on its way. I'll post when it arrives.

Out of interest, how do you rate is as a training aid compared to similar and what made you choose it?

 

[Hacker Khan]

Out of interest, how do you rate is as a training aid compared to similar and what made you choose it?

From my experience it gives very good and lots of data, but you need to know how to interpret it. It is basically modelling your swing and giving you every stat you want with regards to what the club is doing. So your club head speed, tempo, in to out angles, shaft lean at address and impact, attack angle, club loft etc etc. You can also film yourself and technically compare your swing on film and modeled one side by side, so you can see what your club is doing at every part of the swing. But when I try that it does not synchronise perfectly so they are out of step a bit.

I think if you have an ipad then you can use a feature where you tell the system where you are aiming when you are filming a swing, and it then calculates some of the data relative to the target line. But as I am on android I don't get that feature and the android app seems to be behind the apple one all the time.

But as I have said many times, imho the connection to the club is not very well engineered and bits in the connection keep snapping or breaking. Also there are reports of it twisting around the club a bit after a few shots as you have to align it correctly on the shaft, but to be honest I have not suffered with that much. I think this is exacerbated if you practice off mats a lot as there will be more 'jarring' on impact then you'd get on grass.

So if you know how to interpret all the data it is showing you and if you practice mostly off grass then I'd say a very good training aid if you are looking at what your swing is doing. But of course there is no ball data at all, so if you are moire interested in how far the ball went, smash factor etc etc then look elsewhere.

 

[Maninblack4612]

Out of interest, how do you rate is as a training aid compared to similar and what made you choose it?

I think it's better than the only other one I've used, whose name I forget but only gave data indicating whether the swingpath was "inside" or "outside" with no numbers. The Swingbyte produces lots of useful numbers. The most useful, I find, are the "path" & "face to path" figures. I have a tendency to swing too much from the inside & the Swingbyte gives accurate data as to how I'm doing in this regard. It tells me I can hit it straight by aiming left & coming from the inside with an open face, which is probably the way I've played for 40 years.

 

[Maninblack4612]

That seems top quality service. Any idea how long it'll take to get a replacement?

Arrived today, that's 5 days from Chicago. Brilliant.

 

[williamalex1]

Arrived today, that's 5 days from Chicago. Brilliant.

Merry xmas and a merry Christmas.