Been without use of my lap top for 2 days now but just fumbled my way back on-line somehow!
My laptop was really slow and I did all my usual tests, cleared everything, turned off the BT modem, everything that has always worked before but to no avail. So, getting suspicious that something was wrong I restored back 72 hours as I hadn't done anything in that time I was bothered about losing if it came to that.
Then the nightmare began as it re-booted!
My whole desk top short cuts disappeared! I couldn't access ANYTHING other than my Recycle Bin! All my pictures, documents had also gone, a cold sweat took grip......
I've been in bed with this flu bug and battling this this for days.
When I switch on and log on I get a series of warning pop-ups stating that certain applications can't activate and to press OK to continue on each one, there are about 5 of these! I have had no internet access, anything I select in my menu does not open!
It looks at face value that my lap top has gone back to zero but all the menus and programmes are listed but do nothing!
With my limited knowledge and finding a programme called Mozy Pro I have found some pictures & documents so there still in here!
I have now just gone into my control panel and into programmes to spot anything weird looking and delete things not in use and as I started to delete Rapport, it offered me an opportunity to talk to support on-line so I went for it....hey presto it took me to their website through my Firefox browser, so it is still on here somewhere!!
I have opened another tab and now accessed a few sites and now writing this, I have all my bookmarks at the top, everything looks OK but I know as soon as I come out it will all disappear!
I have had a few pop ups stating that things can't open because of a side-by-side something and to check xstrace.exe tool but I can't get into anything to do that and wouldn't know how anyway!
I will read replies and any advise on my phone so please, can anyone help?
I think everything is still on here but it seems hidden somehow?
If its complicated, message me for my mobile number t talk me through it if needs be.
I'll look after the person that gets me back :thup:
My laptop was really slow and I did all my usual tests, cleared everything, turned off the BT modem, everything that has always worked before but to no avail. So, getting suspicious that something was wrong I restored back 72 hours as I hadn't done anything in that time I was bothered about losing if it came to that.
Then the nightmare began as it re-booted!
My whole desk top short cuts disappeared! I couldn't access ANYTHING other than my Recycle Bin! All my pictures, documents had also gone, a cold sweat took grip......
I've been in bed with this flu bug and battling this this for days.
When I switch on and log on I get a series of warning pop-ups stating that certain applications can't activate and to press OK to continue on each one, there are about 5 of these! I have had no internet access, anything I select in my menu does not open!
It looks at face value that my lap top has gone back to zero but all the menus and programmes are listed but do nothing!
With my limited knowledge and finding a programme called Mozy Pro I have found some pictures & documents so there still in here!
I have now just gone into my control panel and into programmes to spot anything weird looking and delete things not in use and as I started to delete Rapport, it offered me an opportunity to talk to support on-line so I went for it....hey presto it took me to their website through my Firefox browser, so it is still on here somewhere!!
I have opened another tab and now accessed a few sites and now writing this, I have all my bookmarks at the top, everything looks OK but I know as soon as I come out it will all disappear!
I have had a few pop ups stating that things can't open because of a side-by-side something and to check xstrace.exe tool but I can't get into anything to do that and wouldn't know how anyway!
I will read replies and any advise on my phone so please, can anyone help?
I think everything is still on here but it seems hidden somehow?
If its complicated, message me for my mobile number t talk me through it if needs be.
I'll look after the person that gets me back :thup: