Foxholer
Blackballed
So what was the change?
I think you are deliberately omitting some information and playing with words as you have chosen to shorten that quote which goes on to ask in the same sentence how long they not only knew, which you have answered, but also asks/states "to walk the course"! There's is no way you informed them and they came out the same day to walk a course and update it immediately, I know fully how the process works and that is neigh on impossible.
I would suggest that the change was something that had been in place for some time as the third party satellite imagery information they use was already updated or by some freak chance the satellite for that same third party just happened to be updated at that time so they were able to process the change without coming out, something any of the company's that use third party imagery can do if that information has already been updated showing the said change/s, however, if those third party companies that own the imagery had not updated or had no requirement to do so for 6 months or more, some even only update annually, then and only then would that have been updated, it was nothing less than a fluke as the exercise is done on a regular basis asking directly of those companies who make false marketing promises when they can come out to make changes and if they don't come out or don't have the ability or infrastructure to come out, how long will it be until that said course will be updated, and you know what, none of them can answer or they refuse or avoid the answer, why, because they would rather misinterpretate or state falsehoods on their actual ability to update courses in their marketing!
Only Garmin plays the game fairly, to a degree, they put in there T&C's, although in the smallest writing buried in tiny paperwork, that they do not walk or visit courses and that they rely totally on third party imagery which will not be up to date or correct, they also go on to state that it would be far too expensive for them to do so, so in other words, the difference between a membership and not is for up-to-date information that once known about isn't relied upon by a third party to update which could take many months whereas with us you have total transparency and time frames that can be given & honoured.
It doesn't matter what the change was!
You stated that that SkyCaddy was ALWAYS bang up to date - and that was clearly wrong! End of story!