Back in business

DPD is awesome. I ordered some waterproofs on Wednesday and got a text later on that day telling me the name of the driver ho would be delivering next day. I then chose to text them to arrange delivery to my neighbour and I got a text yesterday to tell me exactly who signed for it and when. Brilliant service.

Doubt that I would use them if I was flogging a £10 product though. Surely such service comes at a price? I can only imagine huge firms can negotiate delivery rates with them.
 
I agree the website needs updating badly

Drop the information about patent, how its made in Hong Kong, the YES story and load the site with features and benefits of using buying the product.

Have a professional video filmed on how to use it, even better get a known golfer to endorse it

Eye Candy will always work too and would look more inviting than you standing on the home page !

I have the product but don't use it more so my tip would be make it so you can take it apart and a couple of alignment sticks or putting rails perhaps. Too good an idea to leave it standing still

Good Luck Bob
 
I agree with some comments on here about DPD, they are very good but whilst price is important, service and the knowledge that you can track any parcel at all times is worth more, especially when a customer is chasing and you want to give them a quick answer. You cannot do that with some companies like Hermes as they employ owner drivers and have franchise satellite depots in some post codes who don't invest in themselves or use tracking! Their cheap but not the full package IMO.

The good points about a company like DPD is its very much like and born from the old Interlink/Parceline company who specialised in smaller freight, as such your light, delicate boxes will not be mixed with 6m lengths of steel, engines on pallets or very heavy single items that can crush your product. Most items are caged and handled less by using a hub & spoke network so their miss-sorts are minimal.

DPD can also supply you with software to use their Delisprint (I think its called) which produces a single bar-coded delivery sticker, reducing more admin your end which is a cost in its own right.

Its unlikely that customers would buy more than 1 item so enquire about an item rate rather than a consignment rate. The difference being, you pay a fixed amount for a single item and then a rate per item thereafter, as their all the same weight & size this can be a very easy application for you and the carrier and you should get much lower rates for this application against a consignment rate which will be a rate up to a certain amount of kilos and then a pence per kilo thereafter with a protection built in of using the maximum kilos per consignment which you'd hardly ever use!
 
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