Anyone got Hotpoint, Indesit or Creda tumble dryers?

[ColchesterFC]

Welcome to the forum. They sent an email with a link to get a new machine. The two options I have is a 7kg dryer that needs to vent outside reduced from £219 to £59, or an 8kg condensing dryer reduced from £299 to £99. Both include delivery, installation and removal of the old machine.

 

[ColchesterFC]

A further update on this.....the recall has now been extended to include some washing machines, dishwashers and cookers as well. I'm not affected but worth checking your machines.

http://www.hotpointservice.co.uk/appliances/washing-machines/safety-notices/

http://www.coventrytelegraph.net/news/coventry-news/new-hotpoint-product-recall-extends-10693221

 

[JohnnyDee]

Just had our letter today, and quelle surprise, our Hotpoint Tumble Dryer is in the at-risk group.

Now waiting for confirmation of the service visit to rectify.

 

[Robster59]

Still waiting for mine. They said 8 weeks on 18th December. No update yet.

 

[Bunkermagnet]

A further update on this.....the recall has now been extended to include some washing machines, dishwashers and cookers as well. I'm not affected but worth checking your machines.

http://www.hotpointservice.co.uk/appliances/washing-machines/safety-notices/

http://www.coventrytelegraph.net/news/coventry-news/new-hotpoint-product-recall-extends-10693221

The recall cannot be extended to the other products you list, as it is a total different fault and rectification process. They are new recalls that's it.

 

[ColchesterFC]

The recall cannot be extended to the other products you list, as it is a total different fault and rectification process. They are new recalls that's it.

Does it really matter Mr Pedantic? My point was simply that other products were also being recalled by Indesit. I'm sure the people with the affected machines really don't care whether it's an extension of a recall or a different recall.

 

[PhilTheFragger]

Our Tumble dryer is going to have an engineer visit next Thursday 18th Feb

Woot

 

[Bunkermagnet]

Does it really matter Mr Pedantic? My point was simply that other products were also being recalled by Indesit. I'm sure the people with the affected machines really don't care whether it's an extension of a recall or a different recall.

Well actually it does matter because some people will read "dryer recall extended.." and say "I don't have a Hotpoint/indeshit dryer..." and switch off.

 

[ColchesterFC]

Well actually it does matter because some people will read "dryer recall extended.." and say "I don't have a Hotpoint/indeshit dryer..." and switch off.

OK then.......for the terminally stupid or those who don't have the attention span required to read to the end of a sentence, a new recall has been issued by Indesit covering some washing machines, cookers and dishwashers. See previous links for details.

I hope you all managed to read to the end of the sentence before being distracted by something shiny.

 

[Fish]

I've got a Hotpoint Aquarius tumble dryer, is that on any list?

 

[ColchesterFC]

I've got a Hotpoint Aquarius tumble dryer, is that on any list?

You need to get the serial number off it and enter it into the website to see if it is affected. Go to this site.....

https://safety.hotpoint.eu/

and use the "Check your model" link on the right hand side.

 

[Berger]

After originally being told an engineer would be out before the end of June, I contacted them to complain and had someone out last week. He basically rebuilt the dryer replacing most of the components and it sounds brand new, its also drying clothes much quicker.

 

[Bunkermagnet]

The work they need to do is quite extensive I understand. There is also a huge amount needing attention, which has meant a need to try and recruit more engineers just to sort it.
No doubt Whirlpool will be kicking themselves.

 

[chellie]

Bumping this thread to say I've been in touch with Hotpoint again and am getting a replacement dryer FOC. Decided I wasn't happy with repairs this month on mine. I've used Twitter for contact.

 

[woody69]

I'm still waiting for the engineer to visit. Was told March. They called me a few weeks ago asking if I wanted to buy a new dryer at a reduced price (£99) instead of waiting for a fix and I declined, so they are obviously looking to make some of the cost back that way!

 

[fundy]

Was told 5 weeks in November, phones them up to complain and now told May, not overly impressed so sent them a tweet as to how I feel

 

[Tashyboy]

Talking to a pal of mine on the course today, he has been given a date to fix it. August. 😳

 

[fundy]

Was told 5 weeks in November, phones them up to complain and now told May, not overly impressed so sent them a tweet as to how I feel

seems complaining on twitter works, ours was repaired this morning

 

[CliveW]

We've just got an email stating our repair is due in July or we have the option of either a new vented tumble drier worth £219 for £59 or a condenser version worth £249 for £99. As our existing one is pretty old, we have opted for the new one. Delivery in five working days.

 

[PhilTheFragger]

We've just got an email stating our repair is due in July or we have the option of either a new vented tumble drier worth £219 for £59 or a condenser version worth £249 for £99. As our existing one is pretty old, we have opted for the new one. Delivery in five working days.

Recently had the same thing with Mother, got her a brand new one to replace the 9 year old one for £59 delivered and installed

It's a no brainer really