Bdill93
Undisputed King of FOMO
In the summer of 2020 after taking up golf and having a few lessons it was pointed out to me that my clubs were too short and as I have very long legs, I might benefit from a set of custom fit clubs. So me being me - I went for it, enjoyed the fitting experience and was excited to get my new clubs in the bag - I opted for the Wilson Staff D7 iron, mainly due to them being good value if im honest! £450 for 5-SW (annoyingly I still wish I went 5- gap wedge but thats not important here.)
It took all of 3 months for one of the "Power holes" which are a strange pocket thing designed into the D7 (picture below for ref) to basically plug itself in to the clubhead itself. While this didnt effect performance, you dont spend £450 to have a tuft of grass sticking out of the top of your 7 iron after every strike. I reported this to the pro shop at my club where I purchased them - not happy with the fact my almost brand new clubs clearly had a fault - they contacted Wilson and they replaced my 7 iron free of charge - happy days!
Fast forward 4 more months, my 7 iron (the second one!) and 9 iron have now done the same thing! Yet again reported to my pro, but this time Im really not happy. Its clearly a fault in the design of the D7 iron and while I like the performance of them, I'd rather have a set without the stupid power holes that seem liable to bust! Now the pro knows I play golf every day and the irons have had hefty use since being owned, he also knows im not the type throwing clubs around or doing anything that purposely force an issue with the clubs.
Heres where my pro pulled a blinder, they contacted Wilson Staff, explained the situation and my thoughts on the irons - outcome - yesterday I recieved a brand new set of Wilson Staff D9 irons. Fully fit to my spec's again and all shiney and new - kudos to Wilson staff, I cant fault that customer service!
Lesson learned here - always buy from your club if you can, because they really do take care of you best & credit to Wilson Staff for doing everything at their end - with service like this ill be a Wilson customer again for sure!
It took all of 3 months for one of the "Power holes" which are a strange pocket thing designed into the D7 (picture below for ref) to basically plug itself in to the clubhead itself. While this didnt effect performance, you dont spend £450 to have a tuft of grass sticking out of the top of your 7 iron after every strike. I reported this to the pro shop at my club where I purchased them - not happy with the fact my almost brand new clubs clearly had a fault - they contacted Wilson and they replaced my 7 iron free of charge - happy days!
Fast forward 4 more months, my 7 iron (the second one!) and 9 iron have now done the same thing! Yet again reported to my pro, but this time Im really not happy. Its clearly a fault in the design of the D7 iron and while I like the performance of them, I'd rather have a set without the stupid power holes that seem liable to bust! Now the pro knows I play golf every day and the irons have had hefty use since being owned, he also knows im not the type throwing clubs around or doing anything that purposely force an issue with the clubs.
Heres where my pro pulled a blinder, they contacted Wilson Staff, explained the situation and my thoughts on the irons - outcome - yesterday I recieved a brand new set of Wilson Staff D9 irons. Fully fit to my spec's again and all shiney and new - kudos to Wilson staff, I cant fault that customer service!
Lesson learned here - always buy from your club if you can, because they really do take care of you best & credit to Wilson Staff for doing everything at their end - with service like this ill be a Wilson customer again for sure!
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