Powakaddy CT6 screen issue

[FuzzyDuck]

Over the last few weeks I have noticed a spreading defect from the bottom of the screen on my CT6:



I assume this is the top protective screen (and not the actual LCD screen) that is detaching itself, possible due to water ingress. The trolley is well out of warranty at this point.

Anyone else had the same issue?

 

[FuzzyDuck]

Contacted Powakaddy, got me to remove handle and they sent a courier to collect. Will fix it FOC.

 

[FuzzyDuck]

Quick turnaround by Powakaddy, repaired handle received back. Bonus is that it now has the latest screen.

 

[Bunkermagnet]

Quick turnaround by Powakaddy, repaired handle received back. Bonus is that it now has the latest screen.

View attachment 55540

Its not just a new screen, but a new display unit.

 

[FuzzyDuck]

Its not just a new screen, but a new display unit.

You are correct. The right hand button now switches the distance from Total to Trip, it used to switch between imperial and metric. Nice to to more battery level information too.

 

[casuk]

Mine has just started doing that too same place seems to have just happend recently as I didn't notice it before, did you just contact pk and that sent the courier what did you say to them

 

[FuzzyDuck]

I used their support messaging facility and sent the following message:

I have a CT6, it's coming up for 3 years old. The bottom of the screen appears to be detaching itself, possibly due to water ingress. Is this something that can be easily fixed?

They responded asking for photographs, which I supplied and they took it from there.

 

[casuk]

Thanks buddy it must be a known fault if they are fixing it so quickly

 

[casuk]

I used their support messaging facility and sent the following message:

I have a CT6, it's coming up for 3 years old. The bottom of the screen appears to be detaching itself, possibly due to water ingress. Is this something that can be easily fixed?

They responded asking for photographs, which I supplied and they took it from there.

No joy with powakaddy, wanting me to use a service centre for the replacement at £130, can't say I'm happy about that.
Their response