Windows 10 scanner problem.

[williamalex1]

I'm using windows 10 on a Toshiba laptop and have a HP photosmart B110a wireless printer/scanner/copier , all were working fine until recently.
I tried to scan a picture yesterday but my laptop doesn't recognise the scanner, but it still prints no problem.

My old laptop is running Vista and I can still print and scan using it.
As far as i gather the latest W10 update is not recognised by my HP B110a printer / scanner.
I installed update drivers etc but still no joy , any thoughts.?

Thanks in advance.

 

[williamalex1]

I'm using windows 10 on a Toshiba laptop and have a HP photosmart B110a wireless printer/scanner/copier , all were working fine until recently.
I tried to scan a picture yesterday but my laptop doesn't recognise the scanner, but it still prints no problem.

My old laptop is running Vista and I can still print and scan using it.
As far as i gather the latest W10 update is not recognised by my HP B110a printer / scanner.
I installed update drivers etc but still no joy , any thoughts.?

Thanks in advance.

I eventually got it sorted through the HP support site , but what a palaver all because of a new Windows 10 windows update.