Well done RRP Golf...

backwoodsman

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If someone does good, then a bit a praise is in ordr..

A bit back I asked if any one had used this company - RRP Golf - and no-one had (or at least, were not saying). Anyhow their price looked good - Benny 3 & 5 woods at about £20 cheaper than anyone else - so I jumped in. And am well pleased.

Prompt email response to my query about whether they had clubs in stock. Prompt delivery. and then when it turned out there was a slight fault with the 5wood, prompt answers to my calls & they replaced it straight away - no quibbles - before I'd even returned the original. And sent me some balls to cover cost of my posting back the faulty club. Overall excellent customer service.

They may not have as extensive a range of stock as some on-line retailers - but their service is second to none. Definitely worth considering if they have what your looking for.

And no, I have no connection with them. Just that we're often quick to criticise, so good service deserves a mention too.

PS - The Benny woods are brilliant - and even better value.
 
So often it's those 'retailers' with less choice of stock that are able to provide the service, simply because they're not swamped with the choice of stock and volume of customers to deal with as the 'bigger' guys.

I like reading about different experiances regarding customer service. But having worked in the industry for sometime, I always remind myself that there are two sides to any story.

A friend of mine has the Benny 3 wood from GM. He loves it.
 
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